Which works better for small vs large Salesforce AppExchange admins?

Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen typically suits early-stage and growth-mode teams based on its published review base (0 reviews). SMS-Magic | Business Messaging typically suits early-stage and growth-mode teams based on its published review base (1,135 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Box for Agentforce | vs SMS-Magic | Business — Salesforce

Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen vs SMS-Magic | Business Messaging

Side-by-side comparison · 24 data points

Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen

No rating yet

Bring the power of Box AI to Agentforce: Automate and extend content-centric workflows across the Salesforce ecosystem and your other apps — all while ensuring security and compliance. Box is FedRAMP High and supports HIPAA compliance.

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1. Listing metadata

Field-level data

	Box for Agentforce \| Speed up sales and services with AI, E-sign, and Doc Gen	SMS-Magic \| Business Messaging
Tagline	“Bring the power of Box AI to Agentforce: Automate and extend content-centric workflows across the Salesforce ecosystem and your other apps — all while ensuring security and compliance. Box is FedRAMP High and supports HIPAA compliance. ”236 chars	“Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulfill promises over sms/mms messaging.”176 chars
Description	1166 / 2000 chars58% used	1186 / 2000 chars59% used
Screenshots	—	—
Languages	en	nlenfifrde+11 more
Platforms	Salesforce	Salesforce
Developer	Box	Screen Magic Mobile Media

At a glance

8 metrics · auto-computed

Feature comparison between Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen and SMS-Magic | Business Messaging
Metric	Box for Agentforce \| Speed up sales and services with AI, E-sign, and Doc Gen	SMS-Magic \| Business Messaging
Rating	—	4.8 ★
Total reviews	0	1.1k
Free plan	—	—
Pricing	paid	paid
Pricing tiers	1 tier	1 tier
Listed features	6	★ 8
Languages	1 supported	16 supported
Listed since	Apr 2025	Mar 2010

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, SMS-Magic | Business Messaging is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

Pricing entry tiers: Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen at paid, SMS-Magic | Business Messaging at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

SMS-Magic | Business Messaging has the larger user base (1,135 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to SMS-Magic | Business Messaging; mid-market and enterprise admins with specific feature requirements should evaluate both — Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen's 0-review base may include the workflow context that matches your specific use case better than SMS-Magic | Business Messaging's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen audit • SMS-Magic | Business Messaging audit

Listed	April 15, 2025	March 16, 2010

Last updated	—	—

3. Features

As listed by each developer

Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen

Accelerate Sales and Service Contracting Speed up contracting. Agentforce with Box can auto-generate quotes and contracts from Salesforce/Box data, route for e-signature with Box Sign. Reducing manual steps and accelerating cycles.
Automate Intelligent Document Processing Eliminate manual data entry. Agentforce with Box AI extracts metadata from unstructured documents (PO, forms), reducing errors in sales and services processes.
Streamline Strategic Account Planning Save hours on account planning. Agentforce with Box AI instantly generates executive summaries from notes or reports, helping sales reps prepare for meetings.
Intelligent Case Management for Faster Service Accelerate customer service. Agentforce with Box AI helps service teams instantly summarize documents and find answers, empowering reps to resolve issues faster.
Unify Content with Centralized File Management Box provides a secure, compliant single source of truth across Salesforce and other apps, while Agentforce makes that content actionable.
Maintain Security & Compliance Box enforces enterprise-grade security (malware detection, retention, records management) and granular permissions across the content lifecycle.

SMS-Magic | Business Messaging

Engage anywhere, anytime. Promptly engage inbound inquiries and messages across touchpoints, time zones, regions and channels by using 24/7 response tools & bots.
Drive intelligent messaging. Scale up meaningful engagement by integrating AI-assisted messaging with your tech stack. Involve a real person whenever needed.
Ensure full accountability. Prevent spam and security breaches by enforcing checks on the consent and content of outgoing messages. Ensure compliant messaging.
Easily integrate Multichannel Messaging (SMS, MMS, Chat WhatsApp, Instagram) capabilities.
Compliance Management: Effectively manages opt-in/Opt-out compliances. Helps you with 10DLC registration.
Efficient Onboarding: One-click installation streamlines setup, enabling you to start benefiting from multichannel messaging quickly.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Box for Agentforce \| Speed up sales and services with AI, E-sign, and Doc Gen	SMS-Magic \| Business Messaging
e-sign	#14	#82
esign	#19	#84
doc	#17	#106
docs	#27	#115
easy sign	#83	#84

6. App details

Long-form description · keyword frequency

Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen

Box for Agentforce brings all the unstructured data found across your enterprise directly into Salesforce, Slack, and more. — Content + AI: Work faster and achieve better outcomes by using Box for Agentforce for intelligent workflow journeys* — Share, organize, manage, and structure Box files and folders in Salesforce and Slack — Send documents for E-Signature using Box Sign, using auto populated data from Salesforce — Generate new documents from templates that automatically pull data from Salesforce objects — Document Generation: Generate contracts, reports, agreements, and more with auto populated pre-configured templates using Box Doc Gen — Folder Mapping: Link Box content to specific and/or multiple Salesforce records, including custom objects — Security: Map and sync Box and Salesforce permissions to prevent data leaks with data classifications and threat detection policies — Compliance: Ensure compliance with FedRAMP, Pl4 HIPAA, ITAR, and more (e.g. CAC/PIV, CJIS, WORM & SEC, CFR Part 11) — Industries: Box supports all verticals including FinServ, Healthcare, Gov & more. *For more complex and custom configurations, contact [email protected].

Top keywords

box9×5.49%
salesforce6×3.66%
data5×3.05%
agentforce2×1.22%
auto2×1.22%
auto populated2×1.22%
box for agentforce2×1.22%
compliance2×1.22%
content2×1.22%
custom2×1.22%
data from salesforce2×1.22%
documents2×1.22%

SMS-Magic | Business Messaging

Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)

Top keywords

cloud3×1.80%
supports3×1.80%
automated2×1.20%
bring2×1.20%
bring your own2×1.20%
com2×1.20%
experience2×1.20%
experience cloud2×1.20%

Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen vs SMS-Magic | Business Messaging

Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen

1. Listing metadata

SMS-Magic | Business Messaging

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

Is Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen or SMS-Magic | Business Messaging cheaper?

Should I choose Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen or SMS-Magic | Business Messaging?

Which is faster to set up, Box for Agentforce | Speed up sales and services with AI, E-sign, and Doc Gen or SMS-Magic | Business Messaging?

Which works better for small vs large Salesforce AppExchange admins?

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