Agentforce Case & Messaging | Verbis Enterprise Communication in Salesforce
To infuse AI into the translation and localization process effectively, an "Agentic AI" model can be designed to enhance human agent efficiency and effectiveness. Here’s a streamlined formulation: Real-Time Translation Assistance AI Model: Implement NLP models that provide real-time translation suggestions, learning from ongoing translations to boost accuracy and contextual understanding. Agent Actions: Agents review AI suggestions, adjust as necessary, and give feedback to enhance the AI's learning. Contextual Understanding and Localization AI Model: AI analyzes cultural and contextual elements to ensure translations are linguistically accurate and culturally fitting. Agent Actions: Agents use AI insights to decide on appropriate phraseology and style. Workflow Optimization AI Model: AI predicts and prioritizes tasks based on urgency and the agent’s expertise, aiding in workflow management. Agent Actions: Agents focus on prioritized tasks, improving productivity. Quality Control AI Model: AI tools check translations for consistency and grammar adherence. Agent Actions: Agents review translations and refine outputs based on AI reports.
Top keywords
- ai12×7.59%
- agent6×3.80%
- ai model5×3.16%
- model5×3.16%
- actions4×2.53%
- actions agents4×2.53%
- agent actions4×2.53%
- agent actions agents4×2.53%
- agents4×2.53%
- translations4×2.53%
- ai model ai3×1.90%
- contextual3×1.90%
Super Round Robin | Assign Leads, Cases, Opportunites and more...
Easily automate assignment for leads, cases and any Salesforce objects. Go beyond simple round robin with criteria-based rules that intelligently assign leads (or other objects) based on capacity, even or weighted distribution, and custom user fields. Flexible capacity models: Capacity-based, even, or weighted round robin. Custom fields and time management: Assign the Owner and/or Custom User Fields, with options for working hours, shifts, and out-of-office status. Dynamic assignment: Add users in bulk based on roles, divisions, and Chatter Groups. Pause assignments when needed. Geolocation-Based routing: Route to the closest rep. SLA management: Reassign on SLA miss. Advanced options: Editable email templates, sophisticated matching rules (skills, profile, territory and more), performance dashboards and audit logs. Free consultancy and 5 * support: Our expert consultancy offers setup optimization, advanced automation, or Salesforce audits to fit your needs. Plauti scales with your business, seamlessly managing multi-stage sales processes across teams, time zones, and pipeline stages. Less time managing leads, more growth. Experience it yourself, try it for free.
Top keywords
- custom3×1.82%
- fields3×1.82%
- leads3×1.82%
- time3×1.82%
- advanced2×1.21%
- assign2×1.21%
- assignment2×1.21%
- capacity2×
