Side-by-side comparison · 24 data points
Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulfill promises over sms/mms messaging.
| RingEX by RingCentral | SMS-Magic | Business Messaging | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer |
Sellers get integrated calling and SMS, automated call logging, and instant customer lookups to keep focus while eliminating app switching. Marketers can produce world-class webinars with ease with automated campaign creation, lead management, and more.
| Metric | RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call | SMS-Magic | Business Messaging |
|---|---|---|
| Rating | 4.3 ★ | ★ 4.8 ★ |
| Total reviews | 13 | ★ 1.1k |
| Free plan | ★ Yes | — |
| Pricing | free_to_install | paid |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed features | 4 | ★ 8 |
| Languages | 1 supported | 16 supported |
| Listed since | Mar 2025 | Mar 2010 |
Based on the data on this page, SMS-Magic | Business Messaging is the stronger choice for most Salesforce AppExchange admins — 4.8★ vs RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call offers a free tier (free_to_install) while SMS-Magic | Business Messaging starts at paid. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
SMS-Magic | Business Messaging has the larger user base (1,135 reviews vs 13), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to SMS-Magic | Business Messaging; mid-market and enterprise admins with specific feature requirements should evaluate both — RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call's 13-review base may include the workflow context that matches your specific use case better than SMS-Magic | Business Messaging's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call audit • SMS-Magic | Business Messaging audit
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| Last updated | — | — |
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| Keyword | RingEX by RingCentral | SMS-Magic | Business Messaging |
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| automated call logging | #1 | Not ranked |
| to engage | Not ranked | #1 |
| engage | Not ranked | #1 |
| messaging | Not ranked | #1 |
| automated call | #2 | Not ranked |
No tracked changes.
RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call is the cheaper option — it offers a free plan (free_to_install). SMS-Magic | Business Messaging starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.
SMS-Magic | Business Messaging has the higher average rating (4.8★ from 1,135 reviews) compared to RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call (4.3★ from 13 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
SMS-Magic | Business Messaging holds the higher average rating (4.8★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. SMS-Magic | Business Messaging has the deeper published review base (1,135 vs 13), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call typically suits early-stage and growth-mode teams based on its published review base (13 reviews). SMS-Magic | Business Messaging typically suits early-stage and growth-mode teams based on its published review base (1,135 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call and SMS-Magic | Business Messaging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from RingEX by RingCentral: Business Phone | Webinar | SMS | Click-to-call" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
