Side-by-side comparison · 24 data points
An Icon component for Experience Cloud, featuring over 13,000 icons that can be easily configured from Experience Builder!
| Icon for Experience Cloud | SMS-Magic | Business Messaging | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
Drive positive outcomes across your client, candidate or patient lifecycle by leveraging AI to start conversations, guide decisions and fulfill promises over sms/mms messaging.
| Metric | Icon for Experience Cloud | SMS-Magic | Business Messaging |
|---|---|---|
| Rating | — | 4.8 ★ |
| Total reviews | 0 | 1.1k |
| Free plan | ★ Yes | — |
| Pricing | free | paid |
| Built for Shopify | — | — |
| Pricing tiers | — | 1 tier |
| Listed features | 1 | ★ 8 |
| Languages | 1 supported | 16 supported |
| Listed since | Sep 2024 | Mar 2010 |
Based on the data on this page, SMS-Magic | Business Messaging is the stronger choice for most Salesforce AppExchange merchants — 4.8★ vs Icon for Experience Cloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Icon for Experience Cloud offers a free tier (free) while SMS-Magic | Business Messaging starts at paid. For early-stage stores or merchants validating fit, the free-tier path lets you run the app on real orders before committing budget. SMS-Magic | Business Messaging has the larger user base (1,135 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Icon for Experience Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to SMS-Magic | Business Messaging; mid-market and enterprise merchants with specific feature requirements should evaluate both — Icon for Experience Cloud's 0-review base may include the workflow context that matches your specific use case better than SMS-Magic | Business Messaging's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Icon for Experience Cloud audit • SMS-Magic | Business Messaging audit
| Last updated | — | — |
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| Keyword | Icon for Experience Cloud | SMS-Magic | Business Messaging |
|---|---|---|
| engage | Not ranked | #1 |
| to engage | Not ranked | #1 |
| conversational | Not ranked | #1 |
| form builder | #43 | Not ranked |
Icon for Experience Cloud is the cheaper option — it offers a free plan (free). SMS-Magic | Business Messaging starts at paid. Both publish their pricing on the Salesforce AppExchange marketplace; AppRanks mirrors what's listed on each refresh cycle.
It depends on what you're optimizing for. Icon for Experience Cloud fits better if you prioritize broader integrations; SMS-Magic | Business Messaging is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange marketplace. SMS-Magic | Business Messaging has more onboarding documentation maturity (1,135 reviews vs 0), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Icon for Experience Cloud typically suits early-stage and growth-mode stores based on its review-base composition (0 reviews). SMS-Magic | Business Messaging aligns more with early-stage and growth-mode stores (1,135 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Icon for Experience Cloud and SMS-Magic | Business Messaging both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Icon for Experience Cloud" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
