Side-by-side comparison · 24 data points
Automate customer feedback surveys (CSAT, NPS, CES, VoC) in Salesforce on case close, pre-filled forms, assessments, checklists & data collection. Trigger actions & alerts, create cases, launch flows, and close customer feedback loops — inside Salesforce.
| Narrador | Survey Vista | |
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| Screenshots | — | — |
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| Metric | Narrador: Agentforce Extension | Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists |
|---|---|---|
| Rating | — | 5.0 ★ |
| Total reviews | 0 | 238 |
| Free plan | Yes | Yes |
| Pricing | free | freemium |
| Listed features | 3 | ★ 9 |
| Review velocity (30d) | — | 3 new |
| Languages | 1 supported | 16 supported |
| Listed since | Jan 2026 | Jun 2020 |
Based on the data on this page, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists is the stronger choice for most Salesforce AppExchange admins — 5.0★ vs Narrador: Agentforce Extension's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Narrador: Agentforce Extension at free, Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists at freemium. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the larger user base (238 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Narrador: Agentforce Extension's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists; mid-market and enterprise admins with specific feature requirements should evaluate both — Narrador: Agentforce Extension's 0-review base may include the workflow context that matches your specific use case better than Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Narrador: Agentforce Extension audit • Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists audit
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| Keyword | Narrador | Survey Vista |
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| feedback form | Not ranked | #1 |
| surveys | Not ranked | #1 |
| platform that turns | Not ranked | #1 |
No tracked changes.
| Signal | Narrador | Survey Vista |
|---|---|---|
| Average rating | — | 5.0 ★ (238) |
| Rating distribution | 5— 4— 3— 2— 1— | 597% 43% 30% 20% 10% |
| Reviews · last 7 days | — | +0 |
| Reviews · last 30 days | — | +3 |
| Reviews · last 90 days | — | +7 |
No reviews yet.
Both Narrador: Agentforce Extension and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists offer paid plans only. Narrador: Agentforce Extension starts at free; Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists starts at freemium. Compare the per-tier features in the Pricing section above before committing.
AppRanks cannot separate these two on rating, because neither publishes one. Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists does carry the larger published review base (238 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists has the deeper published review base (238 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Narrador: Agentforce Extension typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists typically suits early-stage and growth-mode teams based on its published review base (238 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Great product, Affortable Solution, Great Support - my favorite AppExchange add on Unlike other apps, this is truly native SFDC built. So adding small customizations, and integrating the data into your business process with list views/page layouts/flows is quick and easy. Their online documentation was one of the re
Very attentive team and powerful product SurveyVista is a great product and company. Their product is versatile and can be applied to many use cases beyond just collecting customer feedback. While it takes a small learning curve to get the hang of using the tools, once you get it, you can do a lot with it. The best th
Naimish & the Support Team were great! We requested a data load for a survey that was incorrectly built and they were more than helpful in backfilling the data!
I had an excellent experience with the Ardira Support team! They were incredibly knowledgeable, patient, and took the time to explain everything in detail instead of just providing a quick answer. They walked me through the survey configuration, answered all of my questions, and helped me understand exactly how the pr
Excellent support! Excellent support! Very patient, responsive and professional throughout the whole process. After many rounds of communication, Rao and Naimish finally helped me resolve the NPS survey sending issue in Survey Vista successfully. Truly appreciate your great help and detailed troubleshooting! Highly re
Migration support varies by app and category. Narrador: Agentforce Extension and Survey Vista : 100% Native Salesforce Surveys, Forms, Quizzes, and Checklists both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Narrador: Agentforce Extension" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
