Side-by-side comparison · 24 data points
| MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & | Orca | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed |
MCUtility simplifies Email, SMS and WhatsApp messaging in Salesforce with Agentforce automation. Send bulk messages, run drip campaigns, enable chatbot conversations, and boost marketing performance through secure, AI-powered multichannel communication.
| Metric | MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) | Orca |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 12 | ★ 16 |
| Free plan | — | — |
| Pricing | paid | paid |
| Pricing tiers | 1 tier | — |
| Listed features | 9 | 9 |
| Languages | 1 supported | 1 supported |
| Listed since | Feb 2025 | Aug 2019 |
MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) and Orca are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) at paid, Orca at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) audit • Orca audit
| Last updated | — | — |
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| Keyword | MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & | Orca |
|---|---|---|
| email sms | #1 | Not ranked |
| sms email | #1 | Not ranked |
| advocates | Not ranked | #2 |
| email marketing | #6 | Not ranked |
| marketing roi | Not ranked | #9 |
Both MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) and Orca offer paid plans only. MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) starts at paid; Orca starts at paid. Compare the per-tier features in the Pricing section above before committing.
MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) (5.0★, 12 reviews) and Orca (5.0★, 16 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Orca does carry the larger published review base (16 vs 12). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Salesforce AppExchange. Orca has the deeper published review base (16 vs 12), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Orca typically suits early-stage and growth-mode teams based on its published review base (16 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email) and Orca both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from MCUtility – Native Salesforce Messaging App (WhatsApp, SMS & Email)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
