Bird for Salesforce | Voice Contact Center for Sales & Service Cloud
Our Salesforce Voice dialer application helps sales teams make calls seamlessly from within salesforce. It allows sales teams to make phone calls from within their Salesforce dashboard, sales agents can work on their leads, contacts and customers without having to switch tools, and with all important contact information from SF right in front of their eyes. Our click-to-call integration with Salesforce allows agents to click a phone number on a salesforce contact, this will automatically start the dialer with the number copied to the dial pad and ready to start the call.
Top keywords
- salesforce5×5.43%
- sales3×3.26%
- agents2×2.17%
- allows2×2.17%
- calls2×2.17%
- contact2×2.17%
- dialer2×2.17%
- number2×2.17%
- phone2×2.17%
- sales teams2×2.17%
- start2×2.17%
- teams2×2.17%
Super Round Robin | Assign Leads, Cases, Opportunites and more...
Easily automate assignment for leads, cases and any Salesforce objects. Go beyond simple round robin with criteria-based rules that intelligently assign leads (or other objects) based on capacity, even or weighted distribution, and custom user fields. Flexible capacity models: Capacity-based, even, or weighted round robin. Custom fields and time management: Assign the Owner and/or Custom User Fields, with options for working hours, shifts, and out-of-office status. Dynamic assignment: Add users in bulk based on roles, divisions, and Chatter Groups. Pause assignments when needed. Geolocation-Based routing: Route to the closest rep. SLA management: Reassign on SLA miss. Advanced options: Editable email templates, sophisticated matching rules (skills, profile, territory and more), performance dashboards and audit logs. Free consultancy and 5 * support: Our expert consultancy offers setup optimization, advanced automation, or Salesforce audits to fit your needs. Plauti scales with your business, seamlessly managing multi-stage sales processes across teams, time zones, and pipeline stages. Less time managing leads, more growth. Experience it yourself, try it for free.
Top keywords
- custom3×1.82%
- fields3×1.82%
- leads3×1.82%
- time3×1.82%
- advanced2×1.21%
- assign2×1.21%
- assignment2×1.21%
- capacity2×
