Which works better for small vs large Salesforce AppExchange admins?

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Salesforce Adoption Dashboards typically suits early-stage and growth-mode teams based on its published review base (844 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Bird for Salesforce | vs Salesforce Adoption — Salesforce

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud vs Salesforce Adoption Dashboards

Side-by-side comparison · 24 data points

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

No rating yet

Bird Salesforce Voice Dialer app enables sales teams to call their contacts directly from within their salesforce dashboard. Use our click-to-call feature and click any phone number you stored in Salesforce to start Voice call using our Dialer.

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1. Listing metadata

Field-level data

	Bird for Salesforce \| Voice Contact Center for Sales & Service Cloud	Salesforce Adoption Dashboards
Tagline	“Bird Salesforce Voice Dialer app enables sales teams to call their contacts directly from within their salesforce dashboard. Use our click-to-call feature and click any phone number you stored in Salesforce to start Voice call using our Dialer.”245 chars	“Great user adoption doesn’t just happen! The Salesforce Adoption Dashboards provide visibility to relevant user login history & trending, adoption of key features such as accounts & opportunities, and critical sales and marketing productivity enhancers.”255 chars
Description	578 / 2000 chars29% used	912 / 2000 chars46% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	MessageBird	Salesforce Labs
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Bird for Salesforce | Voice Contact Center for Sales & Service Cloud and Salesforce Adoption Dashboards
Metric	Bird for Salesforce \| Voice Contact Center for Sales & Service Cloud	Salesforce Adoption Dashboards
Rating	—	4.6 ★
Total reviews	0	844
Free plan	—	★ Yes
Pricing	paid	free
Pricing tiers	1 tier	—
Listed features	2	★ 3
Languages	1 supported	1 supported
Listed since	May 2024	Oct 2011

AppRanks verdict

Generated from live data on this page

The call

Based on the data on this page, Salesforce Adoption Dashboards is the stronger choice for most Salesforce AppExchange admins — 4.6★ vs Bird for Salesforce | Voice Contact Center for Sales & Service Cloud's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing

On pricing, Salesforce Adoption Dashboards offers a free tier (free) while Bird for Salesforce | Voice Contact Center for Sales & Service Cloud starts at paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.

Review base

Salesforce Adoption Dashboards has the larger user base (844 reviews vs 0), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Bird for Salesforce | Voice Contact Center for Sales & Service Cloud's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended by size: small/early-stage admins who need fast install and low risk should default to Salesforce Adoption Dashboards; mid-market and enterprise admins with specific feature requirements should evaluate both — Bird for Salesforce | Voice Contact Center for Sales & Service Cloud's 0-review base may include the workflow context that matches your specific use case better than Salesforce Adoption Dashboards's broader-but-shallower coverage.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Bird for Salesforce | Voice Contact Center for Sales & Service Cloud audit • Salesforce Adoption Dashboards audit

Last updated	—	—

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Bird for Salesforce \| Voice Contact Center for Sales & Service Cloud	Salesforce Adoption Dashboards
adoption	Not ranked	#1
insights and	Not ranked	#1
salesforce without	Not ranked	#1
calls	#9	Not ranked
contact	#97	Not ranked

6. App details

Long-form description · keyword frequency

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

Our Salesforce Voice dialer application helps sales teams make calls seamlessly from within salesforce. It allows sales teams to make phone calls from within their Salesforce dashboard, sales agents can work on their leads, contacts and customers without having to switch tools, and with all important contact information from SF right in front of their eyes. Our click-to-call integration with Salesforce allows agents to click a phone number on a salesforce contact, this will automatically start the dialer with the number copied to the dial pad and ready to start the call.

Top keywords

salesforce5×5.43%
sales3×3.26%
agents2×2.17%
allows2×2.17%
calls2×2.17%
contact2×2.17%
dialer2×2.17%
number2×2.17%
phone2×2.17%
sales teams2×2.17%
start2×2.17%
teams2×2.17%

Salesforce Adoption Dashboards

This Package includes 42 reports, 6 custom fields, 3 Dashboards, 1 Dashboard Folder and 1 Report Folder that focus on identifying whether users are regularly logging in and using key features in Salesforce. Downloading this app creates a "Salesforce Adoption Dashboards” Dashboard folder and a “DB – Adoption” Report folder with their associated reports and dashboards. This package can be leveraged with other AppExchange Adoption Dashboard packages and can also be customized to track the specific metrics that are important to your organization. Either way, it’s a great starting point for kicking your companies’ adoption into high gear. June 2024 update: due to moving away from profiles, this package now contains a custom permission set called Salesforce Adoption Dashboard Admin that you can assign to users. This app is part of the Force™ Collection. You can see it here: https://sforce.co/33fkLT7

Top keywords

adoption5×3.50%
dashboard4×2.80%
folder4×2.80%
dashboards3×2.10%
package3×2.10%
salesforce3×2.10%
adoption dashboard2×1.40%
custom2×1.40%
dashboard folder2×1.40%

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud vs Salesforce Adoption Dashboards

Bird for Salesforce | Voice Contact Center for Sales & Service Cloud

1. Listing metadata

Salesforce Adoption Dashboards

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. App details

Frequently asked

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Which is faster to set up, Bird for Salesforce | Voice Contact Center for Sales & Service Cloud or Salesforce Adoption Dashboards?

Which works better for small vs large Salesforce AppExchange admins?

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