Bird for Salesforce | Voice Contact Center for Sales & Service Cloud
Our Salesforce Voice dialer application helps sales teams make calls seamlessly from within salesforce. It allows sales teams to make phone calls from within their Salesforce dashboard, sales agents can work on their leads, contacts and customers without having to switch tools, and with all important contact information from SF right in front of their eyes. Our click-to-call integration with Salesforce allows agents to click a phone number on a salesforce contact, this will automatically start the dialer with the number copied to the dial pad and ready to start the call.
Top keywords
- salesforce5×5.43%
- sales3×3.26%
- agents2×2.17%
- allows2×2.17%
- calls2×2.17%
- contact2×2.17%
- dialer2×2.17%
- number2×2.17%
- phone2×2.17%
- sales teams2×2.17%
- start2×2.17%
- teams2×2.17%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
