Can I migrate data between Authenticx for Healthcare: AI Agent Assistance & Customer Insights and Super Round Robin | Assign Leads, Cases, Opportunites and more...?

Migration support varies by app and category. Authenticx for Healthcare: AI Agent Assistance & Customer Insights and Super Round Robin | Assign Leads, Cases, Opportunites and more... both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Authenticx for Healthcare: AI Agent Assistance & Customer Insights" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

AppRanks

Authenticx for vs Super Round Robin | — Salesforce

Super Round Robin | Assign Leads, Cases, Opportunites and more... vs Authenticx for Healthcare

Side-by-side comparison · 24 data points

Super Round Robin | Assign Leads, Cases, Opportunites and more...

5.0·64reviews

Accelerate lead and case response. Assign and route any Salesforce object by workload, availability, distance, or custom logic. Use Round Robin, load balancing, skills or territory matching, capping, SLA reassign. No-code, Salesforce native. Pair with AI.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Authenticx for Healthcare	Super Round Robin \| Assign Leads, Cases, Opportunites and more...
Tagline	“Authenticx helps HLS teams unlock insights from conversations at scale. Live in minutes, agents see historical context, real-time guidance, and recommended next steps directly in Salesforce—improving patient experiences & operational efficiency.”245 chars	“Accelerate lead and case response. Assign and route any Salesforce object by workload, availability, distance, or custom logic. Use Round Robin, load balancing, skills or territory matching, capping, SLA reassign. No-code, Salesforce native. Pair with AI.”255 chars
Description	1200 / 2000 chars60% used	1191 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Authenticx	Plauti
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Authenticx for Healthcare: AI Agent Assistance & Customer Insights and Super Round Robin | Assign Leads, Cases, Opportunites and more...
Metric	Authenticx for Healthcare: AI Agent Assistance & Customer Insights	Super Round Robin \| Assign Leads, Cases, Opportunites and more...
Rating	—	5.0 ★
Total reviews	0	64
Free plan	★ Yes	—
Pricing	free_to_install	paid
Pricing tiers	2 tiers	—
Listed features	9	9
Languages	1 supported	1 supported
Listed since	Sep 2025	Jan 2020

Last updated	—	—

3. Features

As listed by each developer

Authenticx for Healthcare

Turn Conversations into Insights: Surface actionable insights from patient conversations to improve experiences, identify trends, and drive operational improvements.
Real-time Agent Assist: Empower agents with historical context, real-time guidance, and recommended next-best actions within Salesforce.
Live Agent Support: Agents can chat with our embedded knowledge bot, KBo, to ask questions during calls and receive guidance tailored to the customer.
Improve Agent Performance & CX: Empower agents with the tools they need to improve performance and deliver better patient experiences.
Seamless Salesforce Integration: Enhance your existing Salesforce workflows with real-time insights, embedded support, and post-call intelligence.
Purpose-Built for Healthcare: AI trained specifically on healthcare conversations—built to understand nuance, clinical language, and the complexity of patient experiences.
Secure, Compliant, Trusted: Designed for HIPAA-compliant environments with features like PII redaction, safety event detection and identification, and workflow escalations.
Proactive Risk Detection: Identify potential safety events and compliance issues early with automated detection, identification, and escalation.
Fast Time to Value: Deploy in minutes, no complex implementation or IT lift required.

Super Round Robin | Assign Leads, Cases, Opportunites and more...

Assign any standard or custom object with precision Route leads, cases, or accounts, one at a time or in bulk. Salesforce native, flexible, easy to integrate, no-code configuration for instant case routing and record assignment.
Use round robin, weighted assignment, and capacity capping Automate record distribution using Round Robin or weighted distribution across multiple groups using customizable rules. Balance workloads to prevent overload or pause assignments.
Skills, territory, distance, schedule, or multi-team criteria Assign each record to the right owner based on skills, location, availability, or team structure, ensuring the best fit for your business scenario.
Automate custom workflows with plugins and SDK Easily extend assignment automation to match your organization’s needs by using plugins or SDK customization. Support complex assignment rules and advanced workflows.
Pair with AI for context-aware routing Use Plauti and/or AI models for context‑based routing (history, behavior, segmentation), case categorization and triage, enrichment, intent detection, sentiment analysis, and more.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Authenticx for Healthcare	Super Round Robin \| Assign Leads, Cases, Opportunites and more...
leads cases	Not ranked	#2
plauti	Not ranked	#4
assignment	Not ranked	#5

7. App details

Long-form description · keyword frequency

Authenticx for Healthcare

Streamline complex patient conversations and elevate every interaction with AI purpose-built to understand the nuance of healthcare conversations. Authenticx in Salesforce delivers real-time, contextual support where agents need it most. Be live in minutes with Authenticx to empower agents with: - Historical context from past interactions, surfaced directly in Salesforce during calls - Real-time agent guidance based on live conversation cues and past patient friction points - Suggested next-best actions to reduce handle time and improve satisfaction - Embedded AI assistant that agents can engage with during conversations for patient-specific insights and support - Automated post-call summaries that identify key topics, detect safety events, and trigger next-step workflows, eliminating the need for manual documentation Whether it’s reducing unnecessary holds, eliminating time between calls, or improving the quality of each interaction, agents are equipped to move faster with more confidence. Beyond the call, Authenticx equips leaders with conversation intelligence and trend insights to surface barriers to care, flag compliance risks, and identify coaching opportunities—at scale.

Top keywords

agents4×2.41%
authenticx3×1.81%
conversations3×1.81%
ai2×1.20%
calls2×1.20%
conversation2×1.20%
during2×1.20%
eliminating2×1.20%
identify2×1.20%
insights2×1.20%
interaction2×1.20%
live2×1.20%

Super Round Robin | Assign Leads, Cases, Opportunites and more...

Easily automate assignment for leads, cases and any Salesforce objects. Go beyond simple round robin with criteria-based rules that intelligently assign leads (or other objects) based on capacity, even or weighted distribution, and custom user fields. Flexible capacity models: Capacity-based, even, or weighted round robin. Custom fields and time management: Assign the Owner and/or Custom User Fields, with options for working hours, shifts, and out-of-office status. Dynamic assignment: Add users in bulk based on roles, divisions, and Chatter Groups. Pause assignments when needed. Geolocation-Based routing: Route to the closest rep. SLA management: Reassign on SLA miss. Advanced options: Editable email templates, sophisticated matching rules (skills, profile, territory and more), performance dashboards and audit logs. Free consultancy and 5 * support: Our expert consultancy offers setup optimization, advanced automation, or Salesforce audits to fit your needs. Plauti scales with your business, seamlessly managing multi-stage sales processes across teams, time zones, and pipeline stages. Less time managing leads, more growth. Experience it yourself, try it for free.

Top keywords

custom3×1.82%
fields3×1.82%
leads3×1.82%
time3×1.82%
advanced2×1.21%
assign2×1.21%
assignment2×1.21%
capacity2×

Frequently asked

Common questions about this comparison

Is Authenticx for Healthcare: AI Agent Assistance & Customer Insights or Super Round Robin | Assign Leads, Cases, Opportunites and more... cheaper?

Authenticx for Healthcare: AI Agent Assistance & Customer Insights is the cheaper option — it offers a free plan (free_to_install). Super Round Robin | Assign Leads, Cases, Opportunites and more... starts at paid. Both publish their pricing on the Salesforce AppExchange; AppRanks mirrors what's listed on each refresh cycle.

Should I choose Authenticx for Healthcare: AI Agent Assistance & Customer Insights or Super Round Robin | Assign Leads, Cases, Opportunites and more...?

AppRanks cannot separate these two on rating, because neither publishes one. Super Round Robin | Assign Leads, Cases, Opportunites and more... does carry the larger published review base (64 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Authenticx for Healthcare: AI Agent Assistance & Customer Insights or Super Round Robin | Assign Leads, Cases, Opportunites and more...?

Both apps are one-click installs from the Salesforce AppExchange. Super Round Robin | Assign Leads, Cases, Opportunites and more... has the deeper published review base (64 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Authenticx for Healthcare: AI Agent Assistance & Customer Insights typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Super Round Robin | Assign Leads, Cases, Opportunites and more... typically suits early-stage and growth-mode teams based on its published review base (64 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Super Round Robin | Assign Leads, Cases, Opportunites and more... vs Authenticx for Healthcare

Super Round Robin | Assign Leads, Cases, Opportunites and more...

1. Listing metadata

Authenticx for Healthcare

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Authenticx for Healthcare · 0 changes

Super Round Robin | Assign Leads, Cases, Opportunites and more... · 2 changes

7. App details

Frequently asked

Is Authenticx for Healthcare: AI Agent Assistance & Customer Insights or Super Round Robin | Assign Leads, Cases, Opportunites and more... cheaper?

Should I choose Authenticx for Healthcare: AI Agent Assistance & Customer Insights or Super Round Robin | Assign Leads, Cases, Opportunites and more...?

Which is faster to set up, Authenticx for Healthcare: AI Agent Assistance & Customer Insights or Super Round Robin | Assign Leads, Cases, Opportunites and more...?

Which works better for small vs large Salesforce AppExchange admins?

See full keyword rankings, install trends, and weekly alerts

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Can I migrate data between Authenticx for Healthcare: AI Agent Assistance & Customer Insights and Super Round Robin | Assign Leads, Cases, Opportunites and more...?