Support360
Support360 is a fully native Salesforce AppExchange solution that unifies project management, task tracking, resource allocation, Service Cloud case management, Project Portfolio management, and email to Case—all within your CRM. It could be your Redmine and Jira alternative that manages your entire project lifecycle in one secure, integrated environment. Designed for IT teams, client services, and internal operations, Support360 empowers organisations to streamline workflows, foster collaboration, and deliver projects on time. Whether you're managing complex projects or handling customer cases through Salesforce Service Cloud, Support360 ensures your teams stay aligned and efficient, without ever leaving Salesforce. With powerful tools for milestone tracking, automated document generation, and live resource visibility, you gain full control over your operations in real time. Drive better outcomes, improve productivity, and simplify case management—all from within the Salesforce platform.
Top keywords
- management4×2.96%
- salesforce4×2.96%
- case3×2.22%
- project3×2.22%
- support3603×2.22%
- case management2×1.48%
- cloud2×1.48%
- operations2×1.48%
- projects2×1.48%
- resource2×1.48%
- service2×1.48%
- service cloud2×1.48%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
