Sinch Engage for Agentforce | SMS, MMS, RCS and WhatsApp
Supercharge Your Customer Conversations with AI-Powered Messaging In today's fast-paced world, your customers expect instant, personalized communication. Meeting this demand at scale is a significant challenge. With Sinch Engage for Salesforce Agentforce, you can meet and exceed those expectations by transforming your customer engagement strategy. Our integration allows you to connect the intelligence of Agentforce with Sinch Engage's global messaging platform. This enables you to automate and scale personalized, two-way conversations across the entire customer journey. From initial marketing outreach and sales follow-ups to critical service alerts and ongoing support, Sinch Engage provides a reliable, secure, and globally-reaching platform to connect with your customers on their preferred messaging channels. Free up your team to focus on high-value interactions while Agentforce handles the routine communication, driving efficiency and customer satisfaction.
Top keywords
- customer4×3.10%
- agentforce3×2.33%
- messaging3×2.33%
- sinch3×2.33%
- communication2×1.55%
- connect2×1.55%
- conversations2×1.55%
- customers2×1.55%
- engage2×1.55%
- personalized2×1.55%
- platform2×1.55%
- scale2×1.55%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
