Social Studio Next from Resource Interactive
Salesforce Social Studio has retired. We brought it back—better, faster, and fully native. Social Studio Next is the evolution of enterprise social media management, re-engineered by Resource Interactive to live entirely within the Salesforce Core Platform. We have eliminated the data silos of the legacy Marketing Cloud architecture. By leveraging Salesforce Data Cloud as our engine, we turn unstructured social noise into structured, actionable customer data in real-time. Why "Next"? Legacy tools required fragile connectors to sync social data with your CRM. Social Studio Next is the CRM. Every post, like, and comment is ingested directly into Data Cloud, resolving identities instantly against your existing Customer 360.
Top keywords
- social6×5.56%
- data5×4.63%
- cloud3×2.78%
- next3×2.78%
- salesforce3×2.78%
- social studio3×2.78%
- studio3×2.78%
- crm2×1.85%
- customer2×1.85%
- data cloud2×1.85%
- legacy2×1.85%
- social studio next2×1.85%
SMS Magic & Conversive | Conversational Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
