Assembled for Service Cloud | AI Agents and Workforce Management
Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast, flexible support operations. Built for scale, Assembled helps teams automate over 70% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Whether it’s chat, email, or phone, Assembled makes it easy to orchestrate every interaction, balance workloads between human and AI agents, and adapt in real time — without sacrificing quality or control. Trusted by companies like Autodesk, Stripe, and Robinhood, Assembled transforms support from a cost center into a strategic advantage.
Top keywords
- assembled4×4.26%
- agents2×2.13%
- ai2×2.13%
- ai agents2×2.13%
- support2×2.13%
- teams2×2.13%
Super Round Robin | Assign Leads, Cases, Opportunites and more...
Easily automate assignment for leads, cases and any Salesforce objects. Go beyond simple round robin with criteria-based rules that intelligently assign leads (or other objects) based on capacity, even or weighted distribution, and custom user fields. Flexible capacity models: Capacity-based, even, or weighted round robin. Custom fields and time management: Assign the Owner and/or Custom User Fields, with options for working hours, shifts, and out-of-office status. Dynamic assignment: Add users in bulk based on roles, divisions, and Chatter Groups. Pause assignments when needed. Geolocation-Based routing: Route to the closest rep. SLA management: Reassign on SLA miss. Advanced options: Editable email templates, sophisticated matching rules (skills, profile, territory and more), performance dashboards and audit logs. Free consultancy and 5 * support: Our expert consultancy offers setup optimization, advanced automation, or Salesforce audits to fit your needs. Plauti scales with your business, seamlessly managing multi-stage sales processes across teams, time zones, and pipeline stages. Less time managing leads, more growth. Experience it yourself, try it for free.
Top keywords
- custom3×1.82%
- fields3×1.82%
- leads3×1.82%
- time3×1.82%
- advanced2×1.21%
- assign2×1.21%
- assignment2×1.21%
- capacity2×1.21%
- consultancy2×1.21%
- custom user2×1.21%
- custom user fields2×1.21%
- even2×1.21%
