Which has better reviews, Assembled for Service Cloud | AI Agents and Workforce Management or Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing?

Assembled for Service Cloud | AI Agents and Workforce Management (5.0★, 4 reviews) and Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing (4.9★, 529 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Assembled for Service Cloud | AI Agents and Workforce Management or Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing?

Assembled for Service Cloud | AI Agents and Workforce Management holds the higher average rating (5.0★ vs 4.9★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Assembled for Service Cloud | AI Agents and Workforce Management or Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing?

Both apps are one-click installs from the Salesforce AppExchange. Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the deeper published review base (529 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Salesforce AppExchange admins?

Assembled for Service Cloud | AI Agents and Workforce Management typically suits early-stage and growth-mode teams based on its published review base (4 reviews). Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing typically suits early-stage and growth-mode teams based on its published review base (529 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

AppRanks

Assembled for Service vs Chargent Payment — Salesforce

Assembled for Service Cloud | AI Agents and Workforce Management vs Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Side-by-side comparison · 24 data points

Assembled for Service Cloud | AI Agents and Workforce Management

5.0·4reviews

Assembled unifies AI agents, AI copilot, and intelligent workforce management to help support teams resolve issues faster, operate smarter, and deliver high-quality support at scale — without sacrificing control.

salesforcepaid

Change

1. Listing metadata

Field-level data

	Assembled for Service Cloud \| AI Agents and Workforce Management	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing
Tagline	“Assembled unifies AI agents, AI copilot, and intelligent workforce management to help support teams resolve issues faster, operate smarter, and deliver high-quality support at scale — without sacrificing control.”212 chars	“• PCI Compliant Credit Card & ACH Payments • Automated & Compliant Card Surcharging • Recurring Billing, Subscriptions Payments, & Automatic Payment Recovery • Self-Service Payments in Experience Cloud • 30+ Direct Payment Gateway Integrations”243 chars
Description	642 / 2000 chars32% used	1193 / 2000 chars60% used
Screenshots	—	—
Languages	en	en
Platforms	Salesforce	Salesforce
Developer	Assembled, Inc	Chargent by AppFrontier LLC
Listed

At a glance

8 metrics · auto-computed

Feature comparison between Assembled for Service Cloud | AI Agents and Workforce Management and Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing
Metric	Assembled for Service Cloud \| AI Agents and Workforce Management	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing
Rating	★ 5.0 ★	4.9 ★
Total reviews	4	★ 529
Free plan	—	—
Pricing	paid	paid
Pricing tiers	3 tiers	3 tiers
Listed features	6	★ 9
Languages	1 supported	1 supported
Listed since	Aug 2024	Mar 2009

AppRanks verdict

Generated from live data on this page

The call

Assembled for Service Cloud | AI Agents and Workforce Management and Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing are evenly matched on rating (5.0★ vs 4.9★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.

Pricing

Pricing entry tiers: Assembled for Service Cloud | AI Agents and Workforce Management at paid, Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing at paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Review base

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing has the larger user base (529 reviews vs 4), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Assembled for Service Cloud | AI Agents and Workforce Management's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Who should pick what

Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most admins the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.

How this is generated

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Salesforce AppExchange listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Assembled for Service Cloud | AI Agents and Workforce Management audit • Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing audit

Last updated	—	—

3. Features

As listed by each developer

Assembled for Service Cloud | AI Agents and Workforce Management

OPTIMIZED FOR SERVICE CLOUD OMNI-CHANNEL Assembled's one-click Salesforce integration gives the most granular view of support operations, for all Service Cloud channels — with specialized features for forecasting units of work and skill-based routing.
AI BUILT FOR SUPPORT Dynamic AI agents automate over 70% of support interactions across voice and messaging channels. AI agents look up data, take action, and hand off intelligently. Copilot helps live agents with guidance, summaries, and translations.
MEASURE THE IMPACT OF YOUR AI INVESTMENT Measure the impact of human, outsourced, and AI support in one view with Assembled WFM. Scale in real time with the right mix of people and automation.
A SEAMLESS AGENT EXPERIENCE Give agents the tools they need — right in Service Cloud. With our included managed app, they can view schedules, request PTO, and get live assistance from our copilot help without switching tabs.
STAFF AND FORECAST FOR HYBRID WORKFORCE Combine data from ticketing, telephony, back office, data warehouse, and BPO tools. Assembled allows you to visualize and action staffing coverage across every channel and agent type to deliver on SLA every time.
ACTIONABLE REAL TIME INSIGHTS Monitor all channels and all teams for adherence. Proactive notifications (via Slack, email) to maintain global SLA. Find issues before they arise to delight customers.

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

💳 Collect Payments in Salesforce Take PCI Compliant payments right where your customer data lives - in Salesforce. Payment-enable any page or app in your Salesforce org, and empower your team to be more efficient and to better serve customers.
💳 Collect Missed & Late Payments with Automation Improve cash flow, reduce Days Sales Outstanding (DSO), and automate manual AR tasks with a no-code solution. This allows you to free up valuable resources for other business critical tasks.
💳 Automate Recurring Subscription Billing Leverage set-and-forget recurring billing to enhance cash flow predictability and increase customer retention.
💳 Intelligent, Flexible Developer Toolbox Create customized payment solutions, integrate seamlessly with other systems, and enhance the reliability of your payment processes with our suite of powerful developer tools - including our REST API.
💳 Reduce Payment Collection Overhead Configure self-service payment options in your Experience Cloud or Site in just minutes. Send payment request links with the click of a button, empowering your customers to submit payments at their convenience.

5. Search rankings

Top 5 keywords · shared rankings prioritized

Keyword	Assembled for Service Cloud \| AI Agents and Workforce Management	Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing
commerce cloud	Not ranked	#1
health	Not ranked	#1
people	Not ranked	#1
ai agents	#6	Not ranked
and ai agents	#6	Not ranked

7. App details

Long-form description · keyword frequency

Assembled for Service Cloud | AI Agents and Workforce Management

Assembled is the only platform that unifies AI agents and intelligent workforce management to power fast, flexible support operations. Built for scale, Assembled helps teams automate over 70% of customer interactions, forecast with 90%+ accuracy, and optimize staffing across in-house and BPO teams. Whether it’s chat, email, or phone, Assembled makes it easy to orchestrate every interaction, balance workloads between human and AI agents, and adapt in real time — without sacrificing quality or control. Trusted by companies like Autodesk, Stripe, and Robinhood, Assembled transforms support from a cost center into a strategic advantage.

Top keywords

assembled4×4.26%
agents2×2.13%
ai2×2.13%
ai agents2×2.13%
support2×2.13%
teams2×2.13%

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Take payments everywhere in Salesforce - with streamlined tools to help you collect more revenue. Automated AR, subscription billing, surcharging, & more. Compliant, secure payments in over 150 currencies, and over 100 countries, including the US, Australia, and UK. - Card, Debit, & ACH Payments - One-time, scheduled, & subscription payments - Self-service payments in Experience Cloud - Payment request email links - Automated Collections - Card Surcharging - PayPal Wallet Powerful developer tools: - REST API (Flow & Apex) - Multi-Gateway Tokenization - Smart Payment Routing - Chargent Custom Checkout Payment-enable: - Salesforce Billing / CPQ - Commerce Cloud - Revenue Cloud Billing / Advanced - Data 360 30+ Direct Payment Gateway Integrations: - Adyen - AstroPay - Authorize.net - Barclaycard - Bluepay / Clover - BlueSnap - Braintree - CSG Forte - Cybersource - Deluxe - eProcessingNetwork - eWay - Ezidebit - Fat Zebra - iATS Payments - Linked2Pay - MerchantE - Merchant Warrior - ModusLink - Moneris - NMI - Paya - PayPal / Payflow Pro - Paysafe - PayTrace - PayU - Realex / GlobalPayments - Rectangle Health - SecureCo - Stripe - Transact Pro - USAePay - VeriPay - WorldPay

Top keywords

payments6×3.21%
billing3×1.60%
cloud3×1.60%
payment3×1.60%
automated2×1.07%
card2×1.07%
paypal2×1.07%
pro2×1.07%
revenue2×1.07%
salesforce2×1.07%
subscription2×1.07%
surcharging2×1.07%

Assembled for Service Cloud | AI Agents and Workforce Management vs Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

Assembled for Service Cloud | AI Agents and Workforce Management

1. Listing metadata

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing

At a glance

AppRanks verdict

2. Pricing & plans

3. Features

4. Categories & rankings

5. Search rankings

6. Activity in the last 90 days

Assembled for Service Cloud | AI Agents and Workforce Management · 0 changes

Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing · 1 changes

7. App details

Frequently asked

Is Assembled for Service Cloud | AI Agents and Workforce Management or Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing cheaper?

Which has better reviews, Assembled for Service Cloud | AI Agents and Workforce Management or Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing?

Should I choose Assembled for Service Cloud | AI Agents and Workforce Management or Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing?

Which is faster to set up, Assembled for Service Cloud | AI Agents and Workforce Management or Chargent Payment Processing - Credit Card Payments, ACH, Recurring Billing?

See full keyword rankings, install trends, and weekly alerts

More popular comparisons

Which works better for small vs large Salesforce AppExchange admins?

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