Fluent Order Management Cartridge for B2C Commerce
Fluent Order Management is the flexible, cloud-native distributed order management platform that can be customized to fit your unique omnichannel strategy. This means you can offer all the delivery options customers expect, but configure unique processes that differentiate you from others. Born in the cloud and architected from day one to take advantage of modern-day cloud services, Fluent Order Management has the feature richness of a traditional OMS but with the flexibility of a true software as a service (SaaS) offering, allowing you to quickly adapt to changes in customer preferences or market conditions. Fluent Order Management lets you: - See all inventory data in one location - Show customers what’s in stock before the ‘buy button’ - Orchestrate orders across locations, channels, and partners - Optimize fulfilment for fast delivery, customer satisfaction, and profitability - Scale as needed, globally, and be confident in your ability to handle growth - Roll out quickly with a flexible API architecture for a faster ROI SALESFORCE SERVICE CLOUD INTEGRATION The Salesforce Service Cloud (SFSC) connector for Fluent OMS accelerates integration between the two platforms and enables Customer Service Representatives (CSRs) to view the information about orders stored within Fluent OMS in SFSC. For more info visit fluentcommerce.com
Top keywords
- fluent5×2.43%
- cloud4×1.94%
- management4×1.94%
- order4×1.94%
- order management4×1.94%
- service4×1.94%
- customer3×1.46%
- fluent order3×1.46%
- fluent order management3×1.46%
- oms3×1.46%
- customers2×0.97%
- delivery2×0.97%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
