Teamcenter Configure & Quote
If you're a discrete manufacturer looking for a customer-centric approach to service and sales, you've come to the right spot! This app bridges the gap between product knowledge and the service & sales user experience using Teamcenter's product lifecycle management (PLM) capabilities, plugged into Salesforce's platform. Knowing the accurate configuration of your assets in the field and connecting this information to the full customer story is key to service efficiencies, and revenue generation. This app empowers your service teams with valuable insights to deliver top-notch support. It pulls in engineering data and service knowledge managed in Teamcenter to generate standardized work type templates in Salesforce, streamlining service processes to ensure efficient handling of customer cases. It helps you move faster from opportunity to quote using Teamcenter product configurator to generate quotes quickly in Salesforce Revenue Cloud. Teamcenter SLM for Salesforce revolutionizes customer service operations, fosters collaboration between engineering and sales & service teams, drives sales growth and customer satisfaction by delivering the right information at all customer touchpoints.
Top keywords
- service8×4.82%
- customer5×3.01%
- sales4×2.41%
- product3×1.81%
- salesforce3×1.81%
- teamcenter3×1.81%
- between2×1.20%
- engineering2×1.20%
- generate2×1.20%
- information2×1.20%
- knowledge2×1.20%
- revenue2×1.20%
SMS-Magic | Business Messaging
Natively built SMS Solution for Sales & Service Cloud, Experience cloud & supports all the apps built on force.com. Complete business messaging solution supports multichannel automated & interactive 2-way conversations Converse with your customers on the channel of their choice - while you stay in the comfort of your Salesforce window or even smartphone. It is perfect for high-touch, contextual, and time-sensitive customer engagement that’s also help you get compliant with 10DLC registration. - Channels supported: SMS, ,Texting, MMS, WhatsApp and FB Messenger, - Easy Configuration & Use - Interactive & Automated Messaging - Dedicated & Shared Inboxes for Sales/Service Console, Record page, Lists & Reports - Automate with Flows: keywords, reminders, alerts, & routing - Marketing: blasts, drip campaigns, profiling, surveys, scheduling, link tracking - Analytics Dashboards - Standard & Custom Objects - Experience cloud, Force.com solutions - Global Coverage - Protect users from Spam - Supports long & short codes, toll-free numbers, call forwarding, direct connect-59 countries, bring your own number (landline), bring your own carrier (Twilio, Nexmo, Ring Central, etc)
Top keywords
- cloud3×1.80%
- supports3×1.80%
- automated2×1.20%
- bring2×1.20%
- bring your own2×1.20%
- com2×1.20%
- experience2×1.20%
- experience cloud2×1.20%
