Pipechat vs Vonage - Nexmo SMS for Pipedrive

Pipechat is a Chrome extension that adds a Pipedrive sidebar to WhatsApp Web and Telegram Web. With Pipechat, you can quickly add the most important messages as notes to your deals, add your WhatsApp and Telegram contacts to Pipedrive with one click, and create new deals as you chat. You can also schedule your next chats and use template messages in your conversations. Pipechat also includes AI-powered features to help you work faster. Summarize conversations into structured notes. Get smart reply suggestions based on your conversation context and deal stage. Or describe what you want to say and let AI compose a polished message for you.

Connect with Pipedrive contacts through the SMS and social media channels available on Vonage's cloud communications platform. Initiate a conversation with contacts within people, organizations and deals. Within any contact from the people/organizations/deals module, click on "Send Vonage Message" from the dropdown on the top right corner. Select your Vonage channel. Type in your message. You can also insert templates, user fields, person fields and emojis into your message. Click on "Send Message" to send the message. Connect with multiple contacts at once with the help of bulk messages. Select all the required contacts and click on Send Vonage Message in order to send a bulk message. Easily send bulk messages using Pipedrive filters to contact a specific set of customers. View the history of Vonage messages sent through Vonage within Pipedrive CRM under the Notes section within the respective contact. The Pipedrive admin can enable users to use their Vonage account and determine the users who can access this feature.