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1. Listing metadata
Field-level data| Pipechat | SMS, Call & WhatsApp Integration for Pipedrive | |
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| Pipechat | SMS, Call & WhatsApp Integration for Pipedrive | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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Turn Pipedrive into an SMS, WhatsApp & Voice hub. Engage leads faster, automate follow-ups, and close more deals all inside your CRM.
| Metric | Pipechat | SMS, Call & WhatsApp Integration for Pipedrive |
|---|---|---|
| Rating | 4.5 ★ | 4.5 ★ |
| Total reviews | ★ 1.2k | 113 |
| Free plan | — | — |
Pipechat and SMS, Call & WhatsApp Integration for Pipedrive are evenly matched on rating (4.5★ vs 4.5★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pipechat has the larger user base (1,205 reviews vs 113), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SMS, Call & WhatsApp Integration for Pipedrive's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most sales teams the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Pipedrive Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Pipechat audit • SMS, Call & WhatsApp Integration for Pipedrive audit
Pipechat (4.5★, 1,205 reviews) and SMS, Call & WhatsApp Integration for Pipedrive (4.5★, 113 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 4.5★. Pipechat does carry the larger published review base (1,205 vs 113). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Pipedrive Marketplace. Pipechat has the deeper published review base (1,205 vs 113), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Pipechat typically suits early-stage and growth-mode teams based on its published review base (1,205 reviews). SMS, Call & WhatsApp Integration for Pipedrive typically suits early-stage and growth-mode teams based on its published review base (113 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Pipechat and SMS, Call & WhatsApp Integration for Pipedrive both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SMS, Call & WhatsApp Integration for Pipedrive" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.