Pipechat vs RouterJet

Pipechat is a Chrome extension that adds a Pipedrive sidebar to WhatsApp Web and Telegram Web. With Pipechat, you can quickly add the most important messages as notes to your deals, add your WhatsApp and Telegram contacts to Pipedrive with one click, and create new deals as you chat. You can also schedule your next chats and use template messages in your conversations. Pipechat also includes AI-powered features to help you work faster. Summarize conversations into structured notes. Get smart reply suggestions based on your conversation context and deal stage. Or describe what you want to say and let AI compose a polished message for you.

Lead routing, distribution, assignment, round-robin…whatever you call it, getting every new lead to the best salesperson is what RouterJet does. RouterJet auto-assigns leads, deals and contacts in Pipedrive based on any field — price, location, custom fields, anything. Fair, fast, and set up in minutes. The original, most-reviewed and highest-rated lead-routing app for Pipedrive — trusted by teams since 2019. ### Features **Round-robin** — even, fair distribution, set up in minutes. **Custom rules** — assign by location, deal size, or any Pipedrive field. **Instant alerts** — notify reps of new leads by email, SMS, Slack or WhatsApp. **Work hours & roster** — only route to reps working today; one-click sick/vacation toggle so leads never land with someone who's out. **Escalation** — if a lead isn't followed up in X minutes, RouterJet reassigns it to someone who can respond now. Never let a hot lead go cold. **Weighted distribution** — send more leads to top performers, fewer to new hires. **Response reporting** — measure and optimize your team's speed-to-lead. ### Built natively for Pipedrive — no CRM migration, no complicated setup. Respond faster than your competition and win more leads with RouterJet. Got questions? Email hello@routerjet.com