Side-by-side comparison · 24 data points
Referral program software that integrates with Pipedrive. Get more referrals!
| Jotform | Referral Factory | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | — | — |
| Listed | — | — |
| Last updated | — | — |
| Metric | Jotform | Referral Factory |
|---|---|---|
| Rating | ★ 4.5 ★ | 4.0 ★ |
| Total reviews | ★ 193 | 6 |
| Free plan | — | — |
| Built for Shopify | — | — |
| Review velocity (30d) | 0 new | — |
Based on the data on this page, Jotform is the stronger choice for most Pipedrive Marketplace merchants — 4.5★ vs Referral Factory's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Jotform has the larger user base (193 reviews vs 6), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Referral Factory's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Jotform; mid-market and enterprise merchants with specific feature requirements should evaluate both — Referral Factory's 6-review base may include the workflow context that matches your specific use case better than Jotform's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Pipedrive Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Jotform audit • Referral Factory audit
| Signal | Jotform | Referral Factory |
|---|---|---|
| Average rating | 4.5 ★ (193) | 4.0 ★ (6) |
| Reviews · last 7 days | +0 | — |
| Reviews · last 30 days | +0 | — |
| Reviews · last 90 days | +0 | — |
Jotform has the higher average rating (4.5★ from 193 reviews) compared to Referral Factory (4.0★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Jotform fits better if you prioritize rating consistency; Referral Factory is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Pipedrive Marketplace marketplace. Jotform has more onboarding documentation maturity (193 reviews vs 6), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Jotform typically suits early-stage and growth-mode stores based on its review-base composition (193 reviews). Referral Factory aligns more with early-stage and growth-mode stores (6 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Jotform and Referral Factory both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Referral Factory" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
