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1. Listing metadata
Field-level data| Demodesk | Retently CX | |
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| Demodesk | Retently CX | |
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| Metric | Demodesk | Retently CX |
|---|---|---|
| Rating | 4.0 ★ | ★ 5.0 ★ |
| Total reviews | ★ 51 | 4 |
| Free plan | — | ★ Yes |
| Pricing | — | Free |
Based on the data on this page, Retently CX is the stronger choice for most Pipedrive Marketplace sales teams — 5.0★ vs Demodesk's 4.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage sales teams who need fast install and low risk should default to Retently CX; mid-market and enterprise sales teams with specific feature requirements should evaluate both — Demodesk's 51-review base may include the workflow context that matches your specific use case better than Retently CX's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Pipedrive Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Demodesk audit • Retently CX audit
Retently CX has the higher average rating (5.0★ from 4 reviews) compared to Demodesk (4.0★ from 51 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Retently CX holds the higher average rating (5.0★ vs 4.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Pipedrive Marketplace. Demodesk has the deeper published review base (51 vs 4), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Demodesk typically suits early-stage and growth-mode teams based on its published review base (51 reviews). Retently CX typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Demodesk and Retently CX both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Retently CX" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.