ControlHippo AI Chat Agents
ControlHippo is an AI-powered business chat platform built for sales and support teams. By integrating your Pipedrive data with AI Agents, ControlHippo helps you engage leads faster, resolve issues smarter, and close more deals - with less manual effort. **Key Features & Benefits:** **AI Chat Agent** - Handles queries, qualifies leads, and provides personalized responses using contextual understanding. **AI Chat Assistant** - Assists human agents with smart suggestions, quick replies and historical context for better outcomes. **Workflow Automation** - Automates ticket routing, follow-ups and CRM updates-reducing manual effort and response delays. **Omnichannel Communication** - Manage WhatsApp, Telegram, email and other channels from a single platform. **CRM Integration** - Syncs all chat data, contacts and actions with Pipedrive for complete sales and support visibility. **Team Collaboration** - Internal comments, assignments, and shared visibility to ensure smooth hand-offs and accountability. **Performance Analytics** - Tracks agent performance, customer interactions and engagement trends in real-time. ControlHippo boosts lead conversion with instant engagement, smart routing, and personalized messaging while resolving issues faster by recognizing urgency and leveraging past interactions. 👉 [Get your Free Demo](https://controlhippo.com/schedule-a-demo/?utm_source=pipedrive_marketplace&utm_medium=pipedrive_demo&utm_campaign=integration)
WABA Integration by Ulgebra
Disclaimer: This integration is not endorsed by WhatsApp Inc. Utilize WhatsApp Business API to seamlessly and efficiently communicate with Pipedrive customers. This application allows you to **send and receive WhatsApp messages** directly from within any Person, Organization or Deal. Furthermore, view the complete **chat history** and conduct conversations from the WABA panel. View the details of each message sent and received as notes within the contact. Receive real-time **in-app and desktop notifications** for incoming WhatsApp messages. The Pipedrive admin can allow multiple users to **utilize a single WABA number** without sharing the credentials. Access the **WABA Inbox**, a dashboard to view and manage all your WhatsApp conversations cumulatively. Here you can *name* and *label* each contact to keep track of the status. *Assign conversations* to yourself or any other Pipedrive user. The WABA Inbox allows multiple Pipedrive users to simultaneously manage all WhatsApp conversations in one place. Easily access your Facebook-approved message templates and send messages to contacts. *Add Notes* within the conversation to keep track of the happenings of the contact. *Pin any message* to access important details instantly. Setup *Reminders* within any conversation to connect with customers at the perfect time. *Filter conversations* based on the assignee, label and so on. Also, search for a particular contact and initiate a conversation with new contacts in no time.
