On the measured data here, Pipechat leads on more dimensions (2 vs 0). Pick ControlHippo AI Chat Agents if one of the points where it leads is what you need.

Where Pipechat leads

More published reviews: 1,223 vs 319.
Ranks higher in Nurture Leads: #11 vs #20 of 117.

How this is generated

Built only from the Pipedrive Marketplace listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology

Read each app's audit: ControlHippo AI Chat Agents audit • Pipechat audit

1. Listing metadata

Field-level data

Field	ControlHippo AI Chat Agents	Pipechat
Tagline	“AI Powered communication platform that connects, converts and retain customers.”	“Add a Pipedrive sidebar on WhatsApp Web and Telegram Web to save time and close more deals. With AI-powered summaries and suggestions.”
Platforms	Pipedrive	Pipedrive
Developer	ControlHippo	Pipechat

2. Categories & rankings

Shared categories on the same row · in-category position inline

ControlHippo AI Chat Agents

Pipechat

Shared

Nurture Leads

3. App details

Long-form description

ControlHippo AI Chat Agents

ControlHippo is an AI-powered business chat platform built for sales and support teams. By integrating your Pipedrive data with AI Agents, ControlHippo helps you engage leads faster, resolve issues smarter, and close more deals - with less manual effort. **Key Features & Benefits:** **AI Chat Agent** - Handles queries, qualifies leads, and provides personalized responses using contextual understanding. **AI Chat Assistant** - Assists human agents with smart suggestions, quick replies and historical context for better outcomes. **Workflow Automation** - Automates ticket routing, follow-ups and CRM updates-reducing manual effort and response delays. **Omnichannel Communication** - Manage WhatsApp, Telegram, email and other channels from a single platform. **CRM Integration** - Syncs all chat data, contacts and actions with Pipedrive for complete sales and support visibility. **Team Collaboration** - Internal comments, assignments, and shared visibility to ensure smooth hand-offs and accountability. **Performance Analytics** - Tracks agent performance, customer interactions and engagement trends in real-time. ControlHippo boosts lead conversion with instant engagement, smart routing, and personalized messaging while resolving issues faster by recognizing urgency and leveraging past interactions. 👉 [Get your Free Demo](https://controlhippo.com/schedule-a-demo/?utm_source=pipedrive_marketplace&utm_medium=pipedrive_demo&utm_campaign=integration)

Pipechat

Pipechat is a Chrome extension that adds a Pipedrive sidebar to WhatsApp Web and Telegram Web. With Pipechat, you can quickly add the most important messages as notes to your deals, add your WhatsApp and Telegram contacts to Pipedrive with one click, and create new deals as you chat. You can also schedule your next chats and use template messages in your conversations. Pipechat also includes AI-powered features to help you work faster. Summarize conversations into structured notes. Get smart reply suggestions based on your conversation context and deal stage. Or describe what you want to say and let AI compose a polished message for you.

Frequently asked

Common questions about this comparison

Is ControlHippo AI Chat Agents or Pipechat cheaper?

ControlHippo AI Chat Agents offers a free plan; the Pipedrive Marketplace publishes no pricing for Pipechat. Prices are as listed on the Pipedrive Marketplace; check what each tier includes in the Pricing section above.

Which has better reviews, ControlHippo AI Chat Agents or Pipechat?

ControlHippo AI Chat Agents (4.5★, 319 reviews) and Pipechat (4.5★, 1,223 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose ControlHippo AI Chat Agents or Pipechat?

AppRanks cannot separate these two on rating — both sit at 4.5★. Pipechat does carry the larger published review base (1,223 vs 319). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, ControlHippo AI Chat Agents or Pipechat?

Both apps are one-click installs from the Pipedrive Marketplace. AppRanks doesn't measure setup time directly; Pipechat has more published reviews to read for user-reported install experience (1,223 vs 319).

Which works better for small vs large Pipedrive Marketplace sales teams?

AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Pipedrive Marketplace data. What it can show: ControlHippo AI Chat Agents has 319 published reviews; Pipechat has 1,223 published reviews. Compare plan limits and pricing tiers against your own volume.

Can I migrate data between ControlHippo AI Chat Agents and Pipechat?

Migration support varies by app and category. ControlHippo AI Chat Agents and Pipechat both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ControlHippo AI Chat Agents" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

ControlHippo AI Chat Agents vs Pipechat