CloudTalk vs Mailshake

### Why CloudTalk? **📞 Native CTI:** Make and receive calls without leaving Pipedrive. Auto-logs recordings, tags, and notes to your Deals. - [How Pipedrive Uses CloudTalk to Drive Sales, Coaching, and Customer Success](https://www.cloudtalk.io/customer-stories/pipedrive) **🌍 Global Scale:** Instant local numbers in 160+ countries. Boost answer rates by 40% with local presence. - [How Self Mastery Increased Pickup Rates by 40% with CloudTalk and Pipedrive](https://www.cloudtalk.io/customer-stories/selfmastery) **⚡ 10x Faster Outreach:** Build dialer queues directly from Pipedrive Activity Lists and power through leads automatically with Power or Parallel dialing. - [How Dentakay grew call volume by 2.5X with Power Dialer](https://www.cloudtalk.io/customer-stories/dentakay) **🤖 24/7 AI Agents:** Handles inbound and outbound calls and logs structured data (Intent, Summary, Order IDs) to Pipedrive automatically. - [How Circle Gym Got 150% More Bookings with AI Voice Agents](https://www.cloudtalk.io/customer-stories/circle-gym/) **🧠 Granular Analytics and AI Insights:** Not only does it give you granular analytics, but CloudTalk also auto-logs Call Summaries, Sentiment Analysis, Topics and more directly into Pipedrive Activities. - [How Capitalo cut manual analysis by 80%](https://www.cloudtalk.io/customer-stories/capitalo) **⚙️ Smart Mapping:** Sync CloudTalk Dispositions to Pipedrive Activity Types for clean, instant pipeline reporting.

Mailshake is a sales engagement platform that helps sales and marketing teams to perform automated, personalized outreach. Send cold emails, set tasks to engage with prospects via phone and social media and reply to leads, all in one sequence on one dashboard. In Pipedrive, Mailshake can create deals for campaigns' recipients and track activities for that deal. For instance, you can track when an email is sent, opened, clicked, or replied to. You can also customize how your deals move through your pipeline's stages. For instance, when a lead is created in Mailshake, you can set it to move forward in your pipeline.