KrispCall vs Zendesk

Based on the data on this page, KrispCall is the stronger choice for most HubSpot App Marketplace teams — 4.6★ vs Zendesk's 2.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing differs significantly: KrispCall at From $15/mo vs Zendesk at From $55/mo (Zendesk is roughly 3.7x the entry-tier cost of KrispCall). The pricier tier typically signals deeper feature coverage or higher capacity ceilings; confirm the gap matches your actual feature requirements before treating cost as the deciding factor.

KrispCall has the larger user base (230 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Zendesk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to KrispCall; mid-market and enterprise teams with specific feature requirements should evaluate both — Zendesk's 25-review base may include the workflow context that matches your specific use case better than KrispCall's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is KrispCall or Zendesk cheaper?

Both KrispCall and Zendesk offer paid plans only. KrispCall starts at From $15/mo; Zendesk starts at From $55/mo. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, KrispCall or Zendesk?

KrispCall has the higher average rating (4.6★ from 230 reviews) compared to Zendesk (2.7★ from 25 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose KrispCall or Zendesk?

KrispCall holds the higher average rating (4.6★ vs 2.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, KrispCall or Zendesk?

Both apps are one-click installs from the HubSpot App Marketplace. KrispCall has the deeper published review base (230 vs 25), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large HubSpot App Marketplace teams?

KrispCall typically suits early-stage and growth-mode teams based on its published review base (230 reviews). Zendesk typically suits early-stage and growth-mode teams based on its published review base (25 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between KrispCall and Zendesk?

Migration support varies by app and category. KrispCall and Zendesk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zendesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.