Side-by-side comparison · 24 data points
Best-in-class SMS, 2-way texting & calling for your HubSpot contacts.
| Salesmsg SMS Texting & Calling | Traitspotter | |
|---|---|---|
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| Description | ||
| Screenshots | — | — |
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| Last updated | — | — |
Update your contacts and find the decision makers for more sales!
| Metric | Salesmsg SMS Texting & Calling | Traitspotter |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 231 | 13 |
| Active installs | 3,071+ | 62+ |
| Free plan | — | ★ Yes |
| Pricing | From $25/mo | ★ Free plan available |
| Pricing tiers | ★ 5 tiers | 2 tiers |
| Listed since | Mar 2018 | Jun 2023 |
Based on the data on this page, Traitspotter is the stronger choice for most HubSpot App Marketplace teams — 5.0★ vs Salesmsg SMS Texting & Calling's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Traitspotter offers a free tier (Free plan available) while Salesmsg SMS Texting & Calling starts at From $25/mo. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Salesmsg SMS Texting & Calling has the larger user base (231 reviews vs 13), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Traitspotter's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Traitspotter; mid-market and enterprise teams with specific feature requirements should evaluate both — Salesmsg SMS Texting & Calling's 231-review base may include the workflow context that matches your specific use case better than Traitspotter's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Salesmsg SMS Texting & Calling audit • Traitspotter audit
Traitspotter is the cheaper option — it offers a free plan (Free plan available). Salesmsg SMS Texting & Calling starts at From $25/mo. Both publish their pricing on the HubSpot App Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Traitspotter has the higher average rating (5.0★ from 13 reviews) compared to Salesmsg SMS Texting & Calling (4.5★ from 231 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Traitspotter holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the HubSpot App Marketplace. Salesmsg SMS Texting & Calling has the deeper published review base (231 vs 13), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Salesmsg SMS Texting & Calling typically suits early-stage and growth-mode teams based on its published review base (231 reviews). Traitspotter typically suits early-stage and growth-mode teams based on its published review base (13 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Salesmsg SMS Texting & Calling and Traitspotter both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Traitspotter" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
