Aircall : AI-powered vs ProBackup — HubSpot

Aircall vs ProBackup

Side-by-side comparison · 24 data points

Aircall

4.3·322reviews·15,837+installs

Customer Communications, Evolved. Where intelligent automation meets human connection.

hubspotFrom $40/mo

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1. Listing metadata

Field-level data

	Aircall	ProBackup
Tagline	“Customer Communications, Evolved. Where intelligent automation meets human connection.”86 chars	“Automated daily backups of your HubSpot CRM: Contacts, companies, deals and attachments. Stored independently on AWS with AES-256 encryption. Granular one-click restore of exactly what you lost, from any previous snapshot. Protection against accidental deletion, bad imports, misfired automations and AI-agent errors. Trusted by 4,000+ teams.”342 chars
Description	1355 / 5000 chars27% used	3503 / 5000 chars70% used
Screenshots	—	—
Languages
Platforms	HubSpot	HubSpot
Developer	Aircall	Pro Backup BV
Listed	October 26, 2016	November 12, 2021
Last updated	—	—

At a glance

7 metrics · auto-computed

Feature comparison between Aircall : AI-powered calling and SMS and ProBackup
Metric	Aircall : AI-powered calling and SMS	ProBackup
Rating	4.3 ★	★ 4.9 ★
Total reviews	★ 322	14
Active installs	15,837+	684+
Free plan	—	—
Pricing	From $40/mo	★ From $31/mo
Pricing tiers	2 tiers	★ 3 tiers
Listed since	Oct 2016	Nov 2021

5. App details

Long-form description · keyword frequency

Aircall

Aircall is HubSpot's most-installed calling and messaging partner, its 2025 Co-selling Partner of the Year, and named as an essential app for sales and service, with 15,000+ active installs.When disconnected tools slow your team down, calls go unlogged, follow-ups get missed, and customer context lives in silos. Aircall's native integration with HubSpot solves that by syncing every call, SMS, and WhatsApp message directly to Contacts, Deals, and Tickets in real time, so your team can focus on conversations, not admin work.Now with AI Actions, (Beta), your Aircall Virtual Agent works inside HubSpot during live calls, looking up contacts, creating records, opening support tickets, and booking meetings, without any human intervention. Every interaction is automatically captured, every lead actioned in seconds.“It was a fairly simple business case to implement HubSpot and Aircall. The system promises that we can answer questions quicker and more effectively. And they delivered on that promise. We can spend more time on meaningful interactions with our customers and really helping them.” Matthijs Hellendoorn, Technology Business Partner at FitForMeSounds good, right?Book a demo Here“It didn’t feel like dealing with two companies or two apps, It felt like one system.”Matthijs Hellendoorn, Technology Business Partner at FitForMe

Top keywords

partner4×1.95%
aircall3×1.46%
business3×1.46%
hubspot3×1.46%
business partner2×0.98%
calls2×0.98%
contacts2×0.98%
hellendoorn2×0.98%
hellendoorn technology2×0.98%
hellendoorn technology business2×0.98%
matthijs2×0.98%
matthijs hellendoorn2×0.98%

ProBackup

Your HubSpot CRM is one bad import away from chaos. ProBackup makes that a non-event.Every contact, company and deal in your HubSpot account represents hours of work: pipelines built over months, notes from hundreds of calls, attachments you'd struggle to find again. HubSpot keeps its platform running, but it doesn't protect your account from your own team. Delete the wrong records, run a bad import, or let a misfired workflow overwrite a property across thousands of contacts, and recovering that data is your problem, not HubSpot's.ProBackup solves this with one quiet habit: every 24 hours, it automatically backs up your HubSpot data to independent, encrypted storage. No scheduling, no maintenance, no IT project. Connect via OAuth in about 3 minutes and it simply runs... your team won't even notice it's there. Until the day they're very glad it was.What a backup actually gets youMost people picture backups as insurance they'll never use. ProBackup is more like a time machine you can open any day:See your CRM as it existed on any past date. Browse your backups in a clean, visual interface. Pick a date, and there's your data exactly as it was: every contact, company, deal, note and attachment. Compare versions side by side to spot exactly what changed and when.Restore precisely what you lost - nothing else. One deleted contact or an entire segment: recover it in a few clicks, with related records like notes restored together. Restores never overwrite your live data. Records are recreated alongside your team's current work, so fixing yesterday's mistake never undoes today's progress.Get warned before small problems become big ones. Smart Alerts flag unusual activity, like a sudden drop in backed-up contacts, so a mass deletion gets caught in hours, not discovered in weeks. Weekly status emails keep backup health on your radar without you thinking about it. (Pro and Premium plans)Keep a copy you control completely. Sync backups to your own Google Drive: records land in Google Sheets, attachments in Drive folders. A second, independent copy in a format your team already knows, accessible even without ProBackup. (Pro and Premium plans)Built for the risks of 2026The old threats haven't gone anywhere: accidental deletions, bad imports, the occasional disgruntled leaver. But there's a new one: AI agents and automations now create, edit and delete CRM records autonomously. One badly-worded instruction can corrupt data at machine speed, before anyone notices. An independent daily snapshot is the difference between "roll it back" and "start over."Security you can put in front of procurementProBackup is SOC 2 Type II certified and GDPR compliant. Your data is encrypted with AES-256 at rest and TLS in transit, and stored on AWS infrastructure - fully separate from HubSpot's. Version history is retained for 6 months on Plus, 2 years on Pro, and without limit on Premium.One subscription. Your whole stack.Pricing scales with data volume, not team size or per-seat costs, so protecting a 200-person HubSpot account costs the same as a 20-person one. And the same subscription covers 20+ cloud apps including Asana, Jira, monday.com, Notion, ClickUp and Trello. Trusted by 4,000+ teams. Non-profits receive a 50% discount.Try it before you need itThe worst time to think about backups is after something's gone. Start a free trial, connect HubSpot in minutes, and run a test restore. So the next "who deleted this?" moment in your team ends with a shrug, not a crisis.

Frequently asked

Common questions about this comparison

Is Aircall : AI-powered calling and SMS or ProBackup cheaper?

Both Aircall : AI-powered calling and SMS and ProBackup offer paid plans only. Aircall : AI-powered calling and SMS starts at From $40/mo; ProBackup starts at From $31/mo. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Aircall : AI-powered calling and SMS or ProBackup?

ProBackup has the higher average rating (4.9★ from 14 reviews) compared to Aircall : AI-powered calling and SMS (4.3★ from 322 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Aircall : AI-powered calling and SMS or ProBackup?

ProBackup holds the higher average rating (4.9★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Aircall : AI-powered calling and SMS or ProBackup?

Both apps are one-click installs from the HubSpot App Marketplace. Aircall : AI-powered calling and SMS has the deeper published review base (322 vs 14), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large HubSpot App Marketplace teams?

Aircall : AI-powered calling and SMS typically suits early-stage and growth-mode teams based on its published review base (322 reviews). ProBackup typically suits early-stage and growth-mode teams based on its published review base (14 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Aircall : AI-powered calling and SMS and ProBackup?

Migration support varies by app and category. Aircall : AI-powered calling and SMS and ProBackup both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ProBackup" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Aircall vs ProBackup

Aircall

1. Listing metadata

ProBackup

At a glance

AppRanks verdict

2. Pricing & plans

3. Categories & rankings

4. Activity in the last 90 days

Aircall · 1 changes

ProBackup · 0 changes

5. App details

Frequently asked

Is Aircall : AI-powered calling and SMS or ProBackup cheaper?

Which has better reviews, Aircall : AI-powered calling and SMS or ProBackup?

Should I choose Aircall : AI-powered calling and SMS or ProBackup?

Which is faster to set up, Aircall : AI-powered calling and SMS or ProBackup?

Which works better for small vs large HubSpot App Marketplace teams?

Can I migrate data between Aircall : AI-powered calling and SMS and ProBackup?

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