| Freshdesk | Supered | |
|---|---|---|
| Tagline | — | — |
| Description | — | — |
| Screenshots | — | — |
| Languages | ||
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| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Freshdesk | Supered |
|---|---|---|
| Rating | 1.6 ★ | ★ 5.0 ★ |
| Total reviews | 9 | ★ 122 |
| Active installs | 1,066+ | 5,610+ |
| Free plan | ★ Yes | — |
| Pricing | ★ Free plan available | From $75/mo |
| Pricing tiers | 1 tier | ★ 3 tiers |
| Listed since | Apr 2021 | Feb 2023 |
Based on the data on this page, Supered is the stronger choice for most HubSpot App Marketplace teams — 5.0★ vs Freshdesk's 1.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Freshdesk offers a free tier (Free plan available) while Supered starts at From $75/mo. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Supered has the larger user base (122 reviews vs 9), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Freshdesk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Supered; mid-market and enterprise teams with specific feature requirements should evaluate both — Freshdesk's 9-review base may include the workflow context that matches your specific use case better than Supered's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Freshdesk audit • Supered audit
No tracked changes.
Freshdesk is the cheaper option — it offers a free plan (Free plan available). Supered starts at From $75/mo. Both publish their pricing on the HubSpot App Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Supered has the higher average rating (5.0★ from 122 reviews) compared to Freshdesk (1.6★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Supered holds the higher average rating (5.0★ vs 1.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the HubSpot App Marketplace. Supered has the deeper published review base (122 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Freshdesk typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Supered typically suits early-stage and growth-mode teams based on its published review base (122 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Freshdesk and Supered both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Freshdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
