Freshdesk vs Gmail

Based on the data on this page, Gmail is the stronger choice for most HubSpot App Marketplace teams — 4.0★ vs Freshdesk's 1.6★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: Freshdesk at Free plan available, Gmail at Free plan available. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Gmail has the larger user base (3,417 reviews vs 9), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Freshdesk's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to Gmail; mid-market and enterprise teams with specific feature requirements should evaluate both — Freshdesk's 9-review base may include the workflow context that matches your specific use case better than Gmail's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Freshdesk or Gmail cheaper?

Both Freshdesk and Gmail offer paid plans only. Freshdesk starts at Free plan available; Gmail starts at Free plan available. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Freshdesk or Gmail?

Gmail has the higher average rating (4.0★ from 3,417 reviews) compared to Freshdesk (1.6★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Freshdesk or Gmail?

Gmail holds the higher average rating (4.0★ vs 1.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Freshdesk or Gmail?

Both apps are one-click installs from the HubSpot App Marketplace. Gmail has the deeper published review base (3,417 vs 9), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large HubSpot App Marketplace teams?

Freshdesk typically suits early-stage and growth-mode teams based on its published review base (9 reviews). Gmail typically suits early-stage and growth-mode teams based on its published review base (3,417 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Freshdesk and Gmail?

Migration support varies by app and category. Freshdesk and Gmail both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Freshdesk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.