Side-by-side comparison · 24 data points
Automatically sync AI meeting summaries, action items, and insights to HubSpot.
| Fathom AI Notetaker | FirstTouch | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
| Metric | Fathom AI Notetaker | FirstTouch |
|---|---|---|
| Rating | 4.7 ★ | ★ 5.0 ★ |
| Total reviews | ★ 457 | 19 |
| Active installs | 21,212+ | 308+ |
| Free plan | ★ Yes | — |
| Pricing | Free plan available | Team |
| Pricing tiers | ★ 2 tiers | 1 tier |
| Listed since | Sep 2021 | Jan 2026 |
FirstTouch edges out Fathom AI Notetaker on rating (5.0★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, Fathom AI Notetaker offers a free tier (Free plan available) while FirstTouch starts at Team. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.
Fathom AI Notetaker has the larger user base (457 reviews vs 19), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. FirstTouch's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to FirstTouch; mid-market and enterprise teams with specific feature requirements should evaluate both — Fathom AI Notetaker's 457-review base may include the workflow context that matches your specific use case better than FirstTouch's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Fathom AI Notetaker audit • FirstTouch audit
Fathom AI Notetaker is the cheaper option — it offers a free plan (Free plan available). FirstTouch starts at Team. Both publish their pricing on the HubSpot App Marketplace; AppRanks mirrors what's listed on each refresh cycle.
FirstTouch has the higher average rating (5.0★ from 19 reviews) compared to Fathom AI Notetaker (4.7★ from 457 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
FirstTouch holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the HubSpot App Marketplace. Fathom AI Notetaker has the deeper published review base (457 vs 19), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Fathom AI Notetaker typically suits early-stage and growth-mode teams based on its published review base (457 reviews). FirstTouch typically suits early-stage and growth-mode teams based on its published review base (19 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Fathom AI Notetaker and FirstTouch both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from FirstTouch" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.