Side-by-side comparison · 24 data points
| SMS, Voice & IVR with 360nrs | Fathom AI Notetaker | |
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Automatically sync AI meeting summaries, action items, and insights to HubSpot.
| Metric | SMS, Voice & IVR with 360nrs | Fathom AI Notetaker |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.7 ★ |
| Total reviews | 5 | ★ 457 |
| Active installs | 189+ | 21,212+ |
| Free plan | — | ★ Yes |
| Pricing | SMS | Free plan available |
| Pricing tiers | ★ 3 tiers | 2 tiers |
| Listed since | May 2019 | Sep 2021 |
SMS, Voice & IVR with 360nrs edges out Fathom AI Notetaker on rating (4.8★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
On pricing, Fathom AI Notetaker offers a free tier (Free plan available) while SMS, Voice & IVR with 360nrs starts at SMS. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Fathom AI Notetaker has the larger user base (457 reviews vs 5), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. SMS, Voice & IVR with 360nrs's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to SMS, Voice & IVR with 360nrs; mid-market and enterprise teams with specific feature requirements should evaluate both — Fathom AI Notetaker's 457-review base may include the workflow context that matches your specific use case better than SMS, Voice & IVR with 360nrs's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical HubSpot App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: SMS, Voice & IVR with 360nrs audit • Fathom AI Notetaker audit
Fathom AI Notetaker is the cheaper option — it offers a free plan (Free plan available). SMS, Voice & IVR with 360nrs starts at SMS. Both publish their pricing on the HubSpot App Marketplace; AppRanks mirrors what's listed on each refresh cycle.
SMS, Voice & IVR with 360nrs has the higher average rating (4.8★ from 5 reviews) compared to Fathom AI Notetaker (4.7★ from 457 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
SMS, Voice & IVR with 360nrs holds the higher average rating (4.8★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the HubSpot App Marketplace. Fathom AI Notetaker has the deeper published review base (457 vs 5), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
SMS, Voice & IVR with 360nrs typically suits early-stage and growth-mode teams based on its published review base (5 reviews). Fathom AI Notetaker typically suits early-stage and growth-mode teams based on its published review base (457 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. SMS, Voice & IVR with 360nrs and Fathom AI Notetaker both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from SMS, Voice & IVR with 360nrs" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
