Side-by-side comparison · 24 data points
Mobile Data Collection and Barcode Scanning for Google Sheets
| Scan-IT to Office | ServiceDesk Plus (Cloud) | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
ServiceDesk Plus is an ITIL based online help desk software that is delivered as software as service on cloud.
| Metric | Scan-IT to Office | ServiceDesk Plus (Cloud) |
|---|---|---|
| Rating | ★ 4.3 ★ | 2.5 ★ |
| Total reviews | ★ 178 | 2 |
| Active installs | 1,000,653+ | 709,150+ |
| Free plan | — | ★ Yes |
| Pricing | Not available | Free of charge |
Based on the data on this page, Scan-IT to Office is the stronger choice for most Google Workspace Marketplace admins — 4.3★ vs ServiceDesk Plus (Cloud)'s 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, ServiceDesk Plus (Cloud) offers a free tier (Free of charge) while Scan-IT to Office starts at Not available. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Scan-IT to Office has the larger user base (178 reviews vs 2), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. ServiceDesk Plus (Cloud)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Scan-IT to Office; mid-market and enterprise admins with specific feature requirements should evaluate both — ServiceDesk Plus (Cloud)'s 2-review base may include the workflow context that matches your specific use case better than Scan-IT to Office's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Google Workspace Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Scan-IT to Office audit • ServiceDesk Plus (Cloud) audit
ServiceDesk Plus (Cloud) is the cheaper option — it offers a free plan (Free of charge). Scan-IT to Office starts at Not available. Both publish their pricing on the Google Workspace Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Scan-IT to Office has the higher average rating (4.3★ from 178 reviews) compared to ServiceDesk Plus (Cloud) (2.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Scan-IT to Office holds the higher average rating (4.3★ vs 2.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Google Workspace Marketplace. Scan-IT to Office has the deeper published review base (178 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Scan-IT to Office typically suits early-stage and growth-mode teams based on its published review base (178 reviews). ServiceDesk Plus (Cloud) typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Scan-IT to Office and ServiceDesk Plus (Cloud) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ServiceDesk Plus (Cloud)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.