Gong.io vs Workspace Addon for ContactsFlow™

Gong captures your customer interactions, including phone calls, web conferences, and emails, understands what was said in these interactions, and delivers insights to help you win more deals. Use the Gong app to: · Record scheduled and ad hoc face-to-face meetings · Listen to recorded calls on the go · Review your pipeline and drill into deal warnings and account activity · Submit your forecast numbers

Keep all your contacts always up to date automatically with the help of AI. ContactsFlow™ is the simplest way to share, manage and sync Google Contacts™ across your entire organization directly from Gmail™, Google Doc™, Google Calendar™ and other apps and devices. Whether you’re a small team or a large enterprise, this tool ensures that every employee has instant access to the latest contact information, anywhere, anytime. 🧠 Empowered by AI automation: Once this Workspace Addon for ContactsFlow™ is installed, its Smart AI Contact Updater runs in the background. It reads your emails, documents, and finds names, phone numbers, job titles, and more, then automatically creates or updates contacts with the new information. It even writes helpful notes, like summarising your email conversation and updates custom fields (like customer ID, birth date, favorite color) 🌐 One install — complete access: Installing the Workspace Addon for ContactsFlow™ also gives you access to the full shared contacts management platform. That means all shared contact management, advanced permission controls, custom fields & filters, directory sync, and integrations are at your fingertips from day one. What you can do with Workspace Addon for ContactsFlow™? ✅Share and sync contacts effortlessly Share any Google Contact label (list) with individuals or Google Groups Instantly sync shared contacts to Gmail, Google Contacts, mobile devices (iPhones, Android, Google phones), Calendar, Drive, and more Keep your team’s contact list consistent and centralized across the company ✅Automate updates with AI Detect contact info from emails and create and update contacts automatically Reduce contact duplication, outdated records, and manual edits Create new contacts from audio notes, email signatures, and messages ✅Control permissions and visibility Set permission levels: “View Only, Can Edit, Can Share, Can Delete” Hide sensitive contact fields from unauthorized users Ensure data sharing complies with internal privacy and security policies ✅Centralize and manage your Google Workspace directory Sync your Google Workspace Directory and LDAP with users’ devices (iPhones, Android, Google Phones) Let employees update their own directory profiles Build and manage a unified, always up-to-date company address book ✅Access shared contacts everywhere Your users can access shared contacts in Gmail, Google Contacts, Android, iPhone, Outlook, WhatsApp, Zoom, and CRMs (Zoho, Salesforce, HubSpot etc) No installation required on user devices — sync happens in real time Enable autocomplete in Gmail and other Google apps ✅Comments, Notes and notifications Add internal notes or comments to contacts directly from Gmail Mention teammates in notes using @mentions — they’ll get notified instantly With the help of notifications, you can revert any edits made on the contact list ✅Custom Fields to personalize your contact cards Set custom fields like “Customer ID,” “Plan Type,” “Onboarding Date,” “Birthday” or anything your team needs You can define custom contact fields using free text input or dropdown menus with preset options Then when your contacts are created or updated by your users or the AI, custom fields can be filled out manually or selected from predefined dropdown menus Structure contacts based on your workflow or industry - set custom fields like “Customer Type,” “Sales Region,” or “Project Name” to organize your contacts in a way that fits your industry — whether you’re in sales, education, healthcare, or real estate. This makes your contact lists more useful and easier to manage Improve searchability and categorization of shared contacts - categories like "Millennials”, “Buyer Priority,” “Renewal Due,” or “Favourite colour - Blue” so your team can quickly find the right contacts. This improves search results and helps everyone stay organized. ✅Search, filter, and organize contacts Use advanced search to find contacts by company, location, job title, or tags Filter by custom fields, roles, teams, clients, or vendors Organize your database your way with flexible labeling and grouping options ✅History logs : Track every change made to a contact, including who edited what and when Revert edit of the contact data from notifications Improve transparency and audit readiness ✅Unlimited Backup/Restore Restore deleted contacts anytime — no time limits With Shared Contacts admin logs, track any update made in contacts by your users. Use multi-criteria search to run investigations , revert updates and restore in one click any deleted contact. ✅Integrate with the tools you already use Works natively with Gmail and Google Contacts Synchronize contacts from your Active Directory, CRM, ERP, and mobile devices — all in one place Connect with CRMs like Salesforce, HubSpot, Pipedrive, Zoho and more Integrate with helpdesks, IP phone systems, and 3,000+ apps via Zapier or our Public API Why Choose ContactsFlow™? ContactsFlow™ is one of the top-rated solutions for sharing and managing Google Contacts™ across your team or organization. Whether you’re using Gmail™ or Google Workspace™ (formerly G Suite), you can easily create and share contact labels (also known as contact groups) with internal and external users including free Gmail™accounts. It’s trusted by thousands of teams as a better alternative to tools like Shared Contacts Manager, ContactBook, CoContacts, Shared Groups, Voyzu, and others. Contacts are auto-captured from emails, calls, forms, and files. With just a few clicks, you can assign flexible permissions like View Only, Can Edit, Can Share, or Can Delete. You don’t need to leave Gmail™— you can view, edit, and share contacts directly from your inbox or Google Contacts. Contacts sync everywhere and no more duplicate entry or update work needed. Every member of your team gets the right contact instantly, with full context and notes. The app also supports contact backups, making it easy to restore lost data and keep your contact database secure and up to date across all devices. Designed for easy contact management, ContactsFlow™makes contact sharing effortless for businesses of any size. Install it in seconds and start collaborating instantly. Try it for free and see how it transforms the way your team shares and manages contacts, without complex setups or high costs. Start sharing smarter. Let AI do the busywork. 🔗 Visit https://contactsflow.ai/ for support, pricing, FAQs, and integrations. 🔍 F.A.Q 1. How does Workspace Addon for ContactsFlow™ work ? It scans your google documents or incoming emails for contact info like names, emails, phone numbers, and job titles. When it finds new or updated data, it automatically updates or creates the contact directly inside Gmail—no copy-pasting needed. 2. Can Gmail automatically create contacts from email signatures? Yes. The AI detects signatures in emails and auto-creates a contact card with details like name, phone number, and company, which you can edit or share instantly. 3. What happens when a contact changes their phone number or job title? The AI Auto-Updater detects changes in email signatures or headers and updates the contact across your Google Contacts, Gmail™, and synced devices automatically. 4. Can I stop duplicate contacts in Google Contacts with this tool? Yes. The AI identifies duplicate entries and merges or updates them, helping you maintain a clean, accurate Google Contacts database. 5. Can I share contact labels with my team in Google Workspace? Absolutely. You can share any Google Contacts label with users or Google Groups and manage permissions like View Only, Can Edit, or Can Share. 6. How do I update Google Contacts without leaving Gmail? The Gmail add-on allows you to view, edit, and share contact cards directly from your Gmail sidebar—no need to switch tabs or open Google Contacts. 7. Does this Gmail add-on work on mobile Gmail apps? Yes. It works on both Gmail for desktop and Gmail mobile apps. Contacts created or updated via the add-on sync across all your devices, including iPhones and Android. 8. Can I sync contacts between Google Workspace and my CRM? Yes. The add-on supports contact sync from CRMs using our API or Zapier. 9. How do I share contacts between departments or Google Groups? Create a Shared Contact Label and share it with specific users or entire Google Groups. Everyone gets synced access in real time. 10. How can I use Gmail™ to manage client or vendor contact lists? Use the add-on to tag contacts (e.g., “Clients” or “Vendors”) and manage shared access, notes, and updates without leaving Gmail. 11. Does this add-on use AI to manage contacts? Yes. The AI automatically detects contact data in emails and updates or creates contacts in your Google account without manual input. 12. Can AI update contacts automatically from Gmail threads? Yes. It detects contact changes, like new emails or phone numbers, and updates your shared contact lists instantly. 13. What kind of information can the AI extract from emails? The AI extracts names, job titles, phone numbers, email addresses, company names, and more—from email signatures and message bodies. 14. Can AI add notes to contacts based on email conversations? Yes. It summarizes key points from your email threads (e.g., "Requested demo," "Interested in upgrade") and adds them to the contact’s notes. 15. Is the contact data updated in real-time across all Google apps? Yes. Updates are synced instantly across Gmail, Google Contacts, Calendar, Drive, and mobile devices. 16. Can I control who sees which contacts in my organization? Yes. You can assign permission levels (View Only, Can Edit, Can Share, Can Delete) to control who sees and manages each contact. 17. Is it possible to hide private fields like notes or phone numbers? Absolutely. Admins can choose to hide sensitive fields like personal numbers or notes from specific users or groups. 18. How do I assign contact sharing permissions in Google Contacts? From the ContactsFlow™ Dashboard or Gmail™ sidebar, assign permissions per user or group when sharing a label. 19. Is this tool secure for enterprise use? Yes. It’s GDPR-compliant, secure, and used by enterprise customers worldwide to manage contact data across teams. 20. Can I restrict access to certain contact fields per user role? Yes. You can control field-level visibility so only authorized users can view or edit sensitive information. 21. What are Shared Contact Lists and how do they work? Shared Contact Lists are Google Contacts labels that you can share with your team. When a contact is added or updated in the label, all users get real-time access. 22. Can I add custom fields to Google Contacts™? Yes. You can create and manage custom fields like “Customer ID” or “Contract End Date” to better organize your contacts. 23. Does this tool support backup and recovery of deleted contacts? Yes. You have unlimited backups and can restore any deleted contact, even months later. 24. Can I filter contacts by role, region, or status in Gmail™? Yes. Use advanced search filters on custom fields, job titles, company names, and more. 25. How do I tag teammates or leave internal notes on contact cards? You can add notes directly from Gmail™ and mention teammates using @tags, which sends them notifications. 26. Does Shared Contacts for Gmail integrate with Salesforce or HubSpot? Yes. You can sync contacts from Salesforce, HubSpot, and other CRMs using native integrations, Zapier, or our API. 27. Can I import contacts from my ERP or Active Directory into Google Contacts? Yes. You can sync contacts from ERPs or Active Directory into Shared Contacts, then share and manage them across Google Workspace. 28. How do I sync contacts between multiple Google Workspace domains? You can set up directory synchronization between different domains, so all users share a unified address book. 29. Is it possible to use this add-on with Zoom, WhatsApp, or Outlook? Yes. Once contacts are synced with Google Contacts, they appear in apps like Zoom, WhatsApp, and Outlook that pull from your device contacts. 30. Do I need to install anything on mobile devices to sync contacts? No. Once the add-on is installed and contacts are shared, they sync automatically to mobile devices without extra installation.