Side-by-side comparison · 24 data points
Easy geocoding addresses. Translate your street names into GPS coordinates, fast easy and powerful thanks to Google Maps
| Geocoding by SmartMonkey | ServiceDesk Plus (Cloud) | |
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| Screenshots | images | images |
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| Listed | — | — |
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ServiceDesk Plus is an ITIL based online help desk software that is delivered as software as service on cloud.
| Metric | Geocoding by SmartMonkey | ServiceDesk Plus (Cloud) |
|---|---|---|
| Rating | ★ 4.0 ★ | 2.5 ★ |
| Total reviews | ★ 36 | 2 |
| Active installs | 393,497+ | 709,150+ |
| Free plan | — | ★ Yes |
| Pricing | Not available | Free of charge |
Based on the data on this page, Geocoding by SmartMonkey is the stronger choice for most Google Workspace Marketplace admins — 4.0★ vs ServiceDesk Plus (Cloud)'s 2.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, ServiceDesk Plus (Cloud) offers a free tier (Free of charge) while Geocoding by SmartMonkey starts at Not available. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage admins who need fast install and low risk should default to Geocoding by SmartMonkey; mid-market and enterprise admins with specific feature requirements should evaluate both — ServiceDesk Plus (Cloud)'s 2-review base may include the workflow context that matches your specific use case better than Geocoding by SmartMonkey's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Google Workspace Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Geocoding by SmartMonkey audit • ServiceDesk Plus (Cloud) audit
ServiceDesk Plus (Cloud) is the cheaper option — it offers a free plan (Free of charge). Geocoding by SmartMonkey starts at Not available. Both publish their pricing on the Google Workspace Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Geocoding by SmartMonkey has the higher average rating (4.0★ from 36 reviews) compared to ServiceDesk Plus (Cloud) (2.5★ from 2 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Geocoding by SmartMonkey holds the higher average rating (4.0★ vs 2.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Google Workspace Marketplace. Geocoding by SmartMonkey has the deeper published review base (36 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Geocoding by SmartMonkey typically suits early-stage and growth-mode teams based on its published review base (36 reviews). ServiceDesk Plus (Cloud) typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Geocoding by SmartMonkey and ServiceDesk Plus (Cloud) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ServiceDesk Plus (Cloud)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
