Side-by-side comparison · 24 data points
| Capsule CRM | GMass for Gmail™ | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | images | images |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
A powerful mail merge and mass email system for Gmail™.
| Metric | Capsule CRM | GMass for Gmail™ |
|---|---|---|
| Rating | 4.4 ★ | ★ 4.8 ★ |
| Total reviews | 45 | ★ 6.8k |
| Active installs | 748,373+ | 1,173,205+ |
| Free plan | Yes | Yes |
| Pricing | Free of charge trial | Free of charge with paid features |
| Built for Shopify | — | — |
| Featured placements | — | 2 |
Based on the data on this page, GMass for Gmail™ is the stronger choice for most Google Workspace Marketplace merchants — 4.8★ vs Capsule CRM's 4.4★ is a meaningful gap that usually reflects real product or support quality differences across the user base. Pricing entry tiers: Capsule CRM at Free of charge trial, GMass for Gmail™ at Free of charge with paid features. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. GMass for Gmail™ has the larger user base (6,758 reviews vs 45), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Capsule CRM's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to GMass for Gmail™; mid-market and enterprise merchants with specific feature requirements should evaluate both — Capsule CRM's 45-review base may include the workflow context that matches your specific use case better than GMass for Gmail™'s broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Google Workspace Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Capsule CRM audit • GMass for Gmail™ audit
Not featured in any section recently.
Both Capsule CRM and GMass for Gmail™ offer paid plans only. Capsule CRM starts at Free of charge trial; GMass for Gmail™ starts at Free of charge with paid features. Compare the per-tier features in the Pricing section above before committing.
GMass for Gmail™ has the higher average rating (4.8★ from 6,758 reviews) compared to Capsule CRM (4.4★ from 45 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Capsule CRM fits better if you prioritize broader integrations; GMass for Gmail™ is the call if you need the higher-rated option. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Google Workspace Marketplace marketplace. GMass for Gmail™ has more onboarding documentation maturity (6,758 reviews vs 45), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Capsule CRM typically suits early-stage and growth-mode stores based on its review-base composition (45 reviews). GMass for Gmail™ aligns more with established stores with steady traffic (6,758 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Capsule CRM and GMass for Gmail™ both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Capsule CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
