Side-by-side comparison · 24 data points
Atlas CRM bridges work, documentation, and customer management by linking Jira issues and Jira Service Management requests to customers, sales, and interactions from Outlook & Gmail. Centralize everything for a complete 360° view of your customers.
| Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) | Atlas CRM - Customers and Sales in Jira | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated |
Create dynamic Jira forms with advanced logic, validation, external sharing, Confluence embeds, field mapping, work item creation, status updates, reports, exports, Rovo-powered response insights and Jira automation integration.
| Metric | Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) | Atlas CRM - Customers and Sales in Jira |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.2 ★ |
| Total reviews | 48 | ★ 80 |
| Active installs | 1,026+ | 1,415+ |
| Free plan | — | — |
| Pricing | ★ From $0.7/yr | From $2/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) is the stronger choice for most Atlassian Marketplace teams — 4.7★ vs Atlas CRM - Customers and Sales in Jira's 4.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing differs significantly: Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) at From $0.7/yr vs Atlas CRM - Customers and Sales in Jira at From $2/yr (Atlas CRM - Customers and Sales in Jira is roughly 2.9x the entry-tier cost of Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)). The pricier tier typically signals deeper feature coverage or higher capacity ceilings; confirm the gap matches your actual feature requirements before treating cost as the deciding factor.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback); mid-market and enterprise teams with specific feature requirements should evaluate both — Atlas CRM - Customers and Sales in Jira's 80-review base may include the workflow context that matches your specific use case better than Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)'s broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) audit • Atlas CRM - Customers and Sales in Jira audit
| — |
| Keyword | Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) | Atlas CRM - Customers and Sales in Jira |
|---|---|---|
| forms | #12 | #333 |
| form | #8 | #445 |
Both Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) and Atlas CRM - Customers and Sales in Jira offer paid plans only. Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) starts at From $0.7/yr; Atlas CRM - Customers and Sales in Jira starts at From $2/yr. Compare the per-tier features in the Pricing section above before committing.
Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) has the higher average rating (4.7★ from 48 reviews) compared to Atlas CRM - Customers and Sales in Jira (4.2★ from 80 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) holds the higher average rating (4.7★ vs 4.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Atlas CRM - Customers and Sales in Jira has the deeper published review base (80 vs 48), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) typically suits early-stage and growth-mode teams based on its published review base (48 reviews). Atlas CRM - Customers and Sales in Jira typically suits early-stage and growth-mode teams based on its published review base (80 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) and Atlas CRM - Customers and Sales in Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.