Jira Workflow Toolbox vs Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)

Jira Workflow Toolbox edges out Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) on rating (4.9★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.

Pricing entry tiers: Jira Workflow Toolbox at From $0/yr, Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) at From $0.7/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

Jira Workflow Toolbox has the larger user base (539 reviews vs 48), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to Jira Workflow Toolbox; mid-market and enterprise teams with specific feature requirements should evaluate both — Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)'s 48-review base may include the workflow context that matches your specific use case better than Jira Workflow Toolbox's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is Jira Workflow Toolbox or Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) cheaper?

Both Jira Workflow Toolbox and Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) offer paid plans only. Jira Workflow Toolbox starts at From $0/yr; Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) starts at From $0.7/yr. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Jira Workflow Toolbox or Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)?

Jira Workflow Toolbox has the higher average rating (4.9★ from 539 reviews) compared to Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback) (4.7★ from 48 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose Jira Workflow Toolbox or Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)?

Jira Workflow Toolbox holds the higher average rating (4.9★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Jira Workflow Toolbox or Smart Forms for Jira (JSM, JWM, Confluence & JPD Feedback)?

Both apps are one-click installs from the Atlassian Marketplace. Jira Workflow Toolbox has the deeper published review base (539 vs 48), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Atlassian Marketplace teams?