Issue History for Jira (Work Item History) vs Time to SLA

Time to SLA edges out Issue History for Jira (Work Item History) on rating (4.8★ vs 4.7★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number. Pricing entry tiers: Issue History for Jira (Work Item History) at From $0/yr, Time to SLA at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (apps, orders, integrations) varies. Time to SLA has the larger user base (230 reviews vs 95), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Issue History for Jira (Work Item History)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Time to SLA; mid-market and enterprise merchants with specific feature requirements should evaluate both — Issue History for Jira (Work Item History)'s 95-review base may include the workflow context that matches your specific use case better than Time to SLA's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Read each app's audit: Issue History for Jira (Work Item History) audit • Time to SLA audit

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