Side-by-side comparison · 24 data points
Connect Salesforce with Jira. Associate, synchronize Salesforce cases, contacts, accounts, etc. with Jira issues.
| Connector for Salesforce & Jira | CRM for Jira (Customers & Sales) | |
|---|---|---|
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| Description | ||
| Screenshots | — | — |
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This plugin allows to manage people, companies inside Jira and use them in issues.
| Metric | Connector for Salesforce & Jira | CRM for Jira (Customers & Sales) |
|---|---|---|
| Rating | ★ 4.7 ★ | 3.5 ★ |
| Total reviews | ★ 236 | 102 |
| Active installs | 3,384+ | 648+ |
| Free plan | — | — |
| Pricing | ★ From $0/yr | From $0.7/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, Connector for Salesforce & Jira is the stronger choice for most Atlassian Marketplace teams — 4.7★ vs CRM for Jira (Customers & Sales)'s 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Connector for Salesforce & Jira at From $0/yr, CRM for Jira (Customers & Sales) at From $0.7/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Connector for Salesforce & Jira has the larger user base (236 reviews vs 102), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CRM for Jira (Customers & Sales)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Connector for Salesforce & Jira; mid-market and enterprise teams with specific feature requirements should evaluate both — CRM for Jira (Customers & Sales)'s 102-review base may include the workflow context that matches your specific use case better than Connector for Salesforce & Jira's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Connector for Salesforce & Jira audit • CRM for Jira (Customers & Sales) audit
| Keyword | Connector for Salesforce & Jira | CRM for Jira (Customers & Sales) |
|---|---|---|
| forms | Not ranked | #325 |
| form | Not ranked | #437 |
Both Connector for Salesforce & Jira and CRM for Jira (Customers & Sales) offer paid plans only. Connector for Salesforce & Jira starts at From $0/yr; CRM for Jira (Customers & Sales) starts at From $0.7/yr. Compare the per-tier features in the Pricing section above before committing.
Connector for Salesforce & Jira has the higher average rating (4.7★ from 236 reviews) compared to CRM for Jira (Customers & Sales) (3.5★ from 102 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Connector for Salesforce & Jira holds the higher average rating (4.7★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Connector for Salesforce & Jira has the deeper published review base (236 vs 102), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Connector for Salesforce & Jira typically suits early-stage and growth-mode teams based on its published review base (236 reviews). CRM for Jira (Customers & Sales) typically suits early-stage and growth-mode teams based on its published review base (102 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Connector for Salesforce & Jira and CRM for Jira (Customers & Sales) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CRM for Jira (Customers & Sales)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.