ScriptRunner for Jira vs CRM for Jira (Customers & Sales)

Based on the data on this page, ScriptRunner for Jira is the stronger choice for most Atlassian Marketplace teams — 4.6★ vs CRM for Jira (Customers & Sales)'s 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

Pricing entry tiers: ScriptRunner for Jira at From $0/yr, CRM for Jira (Customers & Sales) at From $0.7/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.

ScriptRunner for Jira has the larger user base (826 reviews vs 102), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CRM for Jira (Customers & Sales)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to ScriptRunner for Jira; mid-market and enterprise teams with specific feature requirements should evaluate both — CRM for Jira (Customers & Sales)'s 102-review base may include the workflow context that matches your specific use case better than ScriptRunner for Jira's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is ScriptRunner for Jira or CRM for Jira (Customers & Sales) cheaper?

Both ScriptRunner for Jira and CRM for Jira (Customers & Sales) offer paid plans only. ScriptRunner for Jira starts at From $0/yr; CRM for Jira (Customers & Sales) starts at From $0.7/yr. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, ScriptRunner for Jira or CRM for Jira (Customers & Sales)?

ScriptRunner for Jira has the higher average rating (4.6★ from 826 reviews) compared to CRM for Jira (Customers & Sales) (3.5★ from 102 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose ScriptRunner for Jira or CRM for Jira (Customers & Sales)?

ScriptRunner for Jira holds the higher average rating (4.6★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, ScriptRunner for Jira or CRM for Jira (Customers & Sales)?

Both apps are one-click installs from the Atlassian Marketplace. ScriptRunner for Jira has the deeper published review base (826 vs 102), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Atlassian Marketplace teams?

ScriptRunner for Jira typically suits early-stage and growth-mode teams based on its published review base (826 reviews). CRM for Jira (Customers & Sales) typically suits early-stage and growth-mode teams based on its published review base (102 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.