Side-by-side comparison
ScriptRunner is the top scripting, automation and customisation app: Automate workflows, build custom fields and integrations with Groovy scripts and enhanced JQL. Execute admin and workflow functions without having to write a complete add-on.
The app allows you to integrate your WhatsApp business account with Jira Service Management. Transform WhatsApp messages into Jira tickets automatically and converse with end users with ease.
| Metric | ScriptRunner for Jira | WhatsApp Integration for Jira |
|---|---|---|
| Rating | ★ 4.6 ★ | 4.4 ★ |
| Total reviews | ★ 826 | 6 |
| Active installs | 35,011+ | 153+ |
| Free plan | — | — |
| Pricing | ★ From $0/yr | From $0.8/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 |
On the measured data here, ScriptRunner for Jira leads on more dimensions (4 vs 0). Pick WhatsApp Integration for Jira if one of the points where it leads is what you need.
Listed entry pricing: ScriptRunner for Jira at From $0/yr, WhatsApp Integration for Jira at From $0.8/yr. See the plans table for what each tier includes.
Built only from the Atlassian Marketplace listing data shown on this page. AppRanks does not accept payment to influence comparisons. Read the methodology
Read each app's audit: ScriptRunner for Jira audit • WhatsApp Integration for Jira audit
| Field | ScriptRunner for Jira | WhatsApp Integration for Jira |
|---|---|---|
| Tagline | ||
| Platforms | ||
| Developer |
| — |
No features listed.
| Keyword | ScriptRunner for Jira | WhatsApp Integration for Jira |
|---|---|---|
| forms | #106 | Not ranked |
| form | #213 | Not ranked |
ScriptRunner for Jira is cheaper to start with — it offers a free plan and WhatsApp Integration for Jira doesn't list one. Prices are as listed on the Atlassian Marketplace; check what each tier includes in the Pricing section above.
ScriptRunner for Jira has the higher average rating (4.6★ from 826 reviews) compared to WhatsApp Integration for Jira (4.4★ from 6 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
ScriptRunner for Jira holds the higher average rating (4.6★ vs 4.4★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. AppRanks doesn't measure setup time directly; ScriptRunner for Jira has more published reviews to read for user-reported install experience (826 vs 6).
AppRanks cannot say which fits a larger or smaller operation — there is no store-size measurement in the Atlassian Marketplace data. What it can show: ScriptRunner for Jira has 826 published reviews; WhatsApp Integration for Jira has 6 published reviews. Compare plan limits and pricing tiers against your own volume.
Migration support varies by app and category. ScriptRunner for Jira and WhatsApp Integration for Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from WhatsApp Integration for Jira" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.