Side-by-side comparison · 24 data points
Create powerful, easy-to-use and secure diagrams. Top rated Jira diagramming solution since 2013
| draw.io Diagrams for Jira | view26 Charts, Portal Reports & Dashboards for JSM | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Build custom Jira Service Management dashboards with drag-and-drop charts, SLA tracking, and customer portal reports. Share insights instantly via PDF/Excel export or public links.
| Metric | draw.io Diagrams for Jira | view26 Charts, Portal Reports & Dashboards for JSM |
|---|---|---|
| Rating | ★ 4.7 ★ | 4.3 ★ |
| Total reviews | ★ 350 | 29 |
| Active installs | 8,727+ | 914+ |
| Free plan | — | — |
| Pricing | From $0/yr | From $0/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, draw.io Diagrams for Jira is the stronger choice for most Atlassian Marketplace teams — 4.7★ vs view26 Charts, Portal Reports & Dashboards for JSM's 4.3★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: draw.io Diagrams for Jira at From $0/yr, view26 Charts, Portal Reports & Dashboards for JSM at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
draw.io Diagrams for Jira has the larger user base (350 reviews vs 29), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. view26 Charts, Portal Reports & Dashboards for JSM's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to draw.io Diagrams for Jira; mid-market and enterprise teams with specific feature requirements should evaluate both — view26 Charts, Portal Reports & Dashboards for JSM's 29-review base may include the workflow context that matches your specific use case better than draw.io Diagrams for Jira's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: draw.io Diagrams for Jira audit • view26 Charts, Portal Reports & Dashboards for JSM audit
Both draw.io Diagrams for Jira and view26 Charts, Portal Reports & Dashboards for JSM offer paid plans only. draw.io Diagrams for Jira starts at From $0/yr; view26 Charts, Portal Reports & Dashboards for JSM starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
draw.io Diagrams for Jira has the higher average rating (4.7★ from 350 reviews) compared to view26 Charts, Portal Reports & Dashboards for JSM (4.3★ from 29 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
draw.io Diagrams for Jira holds the higher average rating (4.7★ vs 4.3★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. draw.io Diagrams for Jira has the deeper published review base (350 vs 29), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
draw.io Diagrams for Jira typically suits early-stage and growth-mode teams based on its published review base (350 reviews). view26 Charts, Portal Reports & Dashboards for JSM typically suits early-stage and growth-mode teams based on its published review base (29 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. draw.io Diagrams for Jira and view26 Charts, Portal Reports & Dashboards for JSM both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from view26 Charts, Portal Reports & Dashboards for JSM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.