Side-by-side comparison · 24 data points
ScriptRunner is the top scripting, automation and customisation app: Automate workflows, build custom fields and integrations with Groovy scripts and enhanced JQL. Execute admin and workflow functions without having to write a complete add-on.
| Enterprise Mail Handler for Jira Cloud (JEMHC) and DC | ScriptRunner for Jira | |
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A feature rich Mail Handler deployed in US and EU regions for Cloud (JEMHC) and DataCenter (JEMH). Features include setting Jira issue fields via email, email only user support, editable outbound notification templates, test cases and auditing.
| Metric | Enterprise Mail Handler for Jira Cloud (JEMHC) and DC | ScriptRunner for Jira |
|---|---|---|
| Rating | 4.6 ★ | ★ 4.6 ★ |
| Total reviews | 90 | ★ 826 |
| Active installs | 1,696+ | 35,011+ |
| Free plan | — | — |
| Pricing | From $0.5/yr | ★ From $0/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Enterprise Mail Handler for Jira Cloud (JEMHC) and DC and ScriptRunner for Jira are evenly matched on rating (4.6★ vs 4.6★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Enterprise Mail Handler for Jira Cloud (JEMHC) and DC at From $0.5/yr, ScriptRunner for Jira at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
ScriptRunner for Jira has the larger user base (826 reviews vs 90), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Enterprise Mail Handler for Jira Cloud (JEMHC) and DC's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most teams the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Enterprise Mail Handler for Jira Cloud (JEMHC) and DC audit • ScriptRunner for Jira audit
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| Keyword | Enterprise Mail Handler for Jira Cloud (JEMHC) and DC | ScriptRunner for Jira |
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| forms | Not ranked | #106 |
| form | Not ranked | #213 |
Both Enterprise Mail Handler for Jira Cloud (JEMHC) and DC and ScriptRunner for Jira offer paid plans only. Enterprise Mail Handler for Jira Cloud (JEMHC) and DC starts at From $0.5/yr; ScriptRunner for Jira starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Enterprise Mail Handler for Jira Cloud (JEMHC) and DC (4.6★, 90 reviews) and ScriptRunner for Jira (4.6★, 826 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
ScriptRunner for Jira holds the higher average rating (4.6★ vs 4.6★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. ScriptRunner for Jira has the deeper published review base (826 vs 90), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Enterprise Mail Handler for Jira Cloud (JEMHC) and DC typically suits early-stage and growth-mode teams based on its published review base (90 reviews). ScriptRunner for Jira typically suits early-stage and growth-mode teams based on its published review base (826 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Enterprise Mail Handler for Jira Cloud (JEMHC) and DC and ScriptRunner for Jira both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Enterprise Mail Handler for Jira Cloud (JEMHC) and DC" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.