Side-by-side comparison · 24 data points
This plugin allows to manage people, companies inside Jira and use them in issues.
| Jira Workflow Toolbox | CRM for Jira (Customers & Sales) | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
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| Listed | — | — |
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Automate and improve your processes! Jira Workflow Toolbox provides a great set of workflow functions to boost your Jira workflows, and automation rules to even go beyond. Supplemented by powerful custom fields that are calculated in real-time.
| Metric | Jira Workflow Toolbox | CRM for Jira (Customers & Sales) |
|---|---|---|
| Rating | ★ 4.9 ★ | 3.5 ★ |
| Total reviews | ★ 540 | 102 |
| Active installs | 4,849+ | 648+ |
| Free plan | — | — |
| Pricing | ★ From $0/yr | From $0.7/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Based on the data on this page, Jira Workflow Toolbox is the stronger choice for most Atlassian Marketplace teams — 4.9★ vs CRM for Jira (Customers & Sales)'s 3.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: Jira Workflow Toolbox at From $0/yr, CRM for Jira (Customers & Sales) at From $0.7/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Jira Workflow Toolbox has the larger user base (540 reviews vs 102), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. CRM for Jira (Customers & Sales)'s smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Jira Workflow Toolbox; mid-market and enterprise teams with specific feature requirements should evaluate both — CRM for Jira (Customers & Sales)'s 102-review base may include the workflow context that matches your specific use case better than Jira Workflow Toolbox's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Jira Workflow Toolbox audit • CRM for Jira (Customers & Sales) audit
| Keyword | Jira Workflow Toolbox | CRM for Jira (Customers & Sales) |
|---|---|---|
| forms | Not ranked | #325 |
| form | Not ranked | #437 |
Both Jira Workflow Toolbox and CRM for Jira (Customers & Sales) offer paid plans only. Jira Workflow Toolbox starts at From $0/yr; CRM for Jira (Customers & Sales) starts at From $0.7/yr. Compare the per-tier features in the Pricing section above before committing.
Jira Workflow Toolbox has the higher average rating (4.9★ from 540 reviews) compared to CRM for Jira (Customers & Sales) (3.5★ from 102 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Jira Workflow Toolbox holds the higher average rating (4.9★ vs 3.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Jira Workflow Toolbox has the deeper published review base (540 vs 102), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Jira Workflow Toolbox typically suits early-stage and growth-mode teams based on its published review base (540 reviews). CRM for Jira (Customers & Sales) typically suits early-stage and growth-mode teams based on its published review base (102 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Jira Workflow Toolbox and CRM for Jira (Customers & Sales) both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CRM for Jira (Customers & Sales)" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.