Side-by-side comparison · 24 data points
Smart Comments: Streamline and Enhance Your Jira Commenting Experience!
| Smart Comments for Jira | Gliffy Diagrams for Confluence | |
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| Description | ||
| Screenshots | — | — |
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Gliffy is the secure, intuitive technical diagramming tool fully integrated in Confluence. We're an Atlassian Platinum Top Vendor with over 18 million users—more than any other diagramming app in the Marketplace. Find out why with a free trial.
| Metric | Smart Comments for Jira | Gliffy Diagrams for Confluence |
|---|---|---|
| Rating | ★ 4.8 ★ | 4.5 ★ |
| Total reviews | 22 | ★ 799 |
| Active installs | 162+ | 16,249+ |
| Free plan | — | — |
| Pricing | From $0/yr | From $0/yr |
| Pricing tiers | 6 tiers | 6 tiers |
| Listed features | 3 | 3 |
Smart Comments for Jira edges out Gliffy Diagrams for Confluence on rating (4.8★ vs 4.5★), but the gap is small enough that pricing fit and feature differentiation should drive the decision more than the headline number.
Pricing entry tiers: Smart Comments for Jira at From $0/yr, Gliffy Diagrams for Confluence at From $0/yr. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Gliffy Diagrams for Confluence has the larger user base (799 reviews vs 22), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. Smart Comments for Jira's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Smart Comments for Jira; mid-market and enterprise teams with specific feature requirements should evaluate both — Gliffy Diagrams for Confluence's 799-review base may include the workflow context that matches your specific use case better than Smart Comments for Jira's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Smart Comments for Jira audit • Gliffy Diagrams for Confluence audit
Both Smart Comments for Jira and Gliffy Diagrams for Confluence offer paid plans only. Smart Comments for Jira starts at From $0/yr; Gliffy Diagrams for Confluence starts at From $0/yr. Compare the per-tier features in the Pricing section above before committing.
Smart Comments for Jira has the higher average rating (4.8★ from 22 reviews) compared to Gliffy Diagrams for Confluence (4.5★ from 799 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Smart Comments for Jira holds the higher average rating (4.8★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Atlassian Marketplace. Gliffy Diagrams for Confluence has the deeper published review base (799 vs 22), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Smart Comments for Jira typically suits early-stage and growth-mode teams based on its published review base (22 reviews). Gliffy Diagrams for Confluence typically suits early-stage and growth-mode teams based on its published review base (799 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Smart Comments for Jira and Gliffy Diagrams for Confluence both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Smart Comments for Jira" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.