Reporting for Jira Service Management vs Table Filter, Charts & Spreadsheets for Confluence

Reporting for Jira Service Management gives you deep insights into how requests are handled by different stakeholders and statuses. Easily categorize workflow statuses as customer, developer, tester, or any custom group to measure time spent by each stakeholder. Track how long an issue stays with a specific assignee, status, or stakeholder, and view detailed breakdowns directly in the issue view. With powerful reports like timeline, status time, and assignee time, you’ll understand bottlenecks, improve SLA compliance, and boost team efficiency. Flexible configuration makes it easy to adapt the app to your unique processes, ensuring that every team—support, development, or testing—gets clear visibility into request handling. Whether you’re optimizing performance, identifying delays, or driving accountability, Reporting for Jira Service Management helps you make data-driven decisions and deliver better customer experiences.

SANDBOX | DOCS | TRUSTA must-have bestseller app for data management & reporting.3+ million active users at 15,000+ companies from 80+ countries trust our vision, including global market leaders and innovators like Apple, Toyota, Revolut, and Warner Bros.If your teams already spend most of their time in Confluence, there’s no reason to leave it for reporting. Instead, you can quickly turn tables into dashboards, reports into conversations, and data into action.Use 12 helpful macros that help you:enhance Confluence tables with dropdown filters, pivots, charts, and AI assistancetransform, format, and analyze data without leaving Confluenceimport data from CSV/JSON files and work with Jira Issues, Page Properties Report, and Content/Task Report macros to centralize the data flow into Confluence pagesreuse live table excerpts all over your instanceWe’re committed to customer data security with SOC2 certification and migrating the app to Forge.