AWS Service Management Connector for JSM vs draw.io Diagrams for Jira

Based on the data on this page, draw.io Diagrams for Jira is the stronger choice for most Atlassian Marketplace teams — 4.7★ vs AWS Service Management Connector for JSM's 2.2★ is a meaningful gap that usually reflects real product or support quality differences across the user base.

On pricing, AWS Service Management Connector for JSM offers a free tier (Free) while draw.io Diagrams for Jira starts at From $0/yr. For early-stage teams validating fit, the free-tier path lets you run the app on real workloads before committing budget.

draw.io Diagrams for Jira has the larger user base (350 reviews vs 25), which usually maps to broader integration coverage, faster bug-fix cadence, and a deeper bench of community workflow patterns. AWS Service Management Connector for JSM's smaller cohort can be an advantage for niche workflows where the bigger app has accumulated bloat.

Recommended by size: small/early-stage teams who need fast install and low risk should default to draw.io Diagrams for Jira; mid-market and enterprise teams with specific feature requirements should evaluate both — AWS Service Management Connector for JSM's 25-review base may include the workflow context that matches your specific use case better than draw.io Diagrams for Jira's broader-but-shallower coverage.

This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Atlassian Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.

Is AWS Service Management Connector for JSM or draw.io Diagrams for Jira cheaper?

AWS Service Management Connector for JSM is the cheaper option — it offers a free plan (Free). draw.io Diagrams for Jira starts at From $0/yr. Both publish their pricing on the Atlassian Marketplace; AppRanks mirrors what's listed on each refresh cycle.

Which has better reviews, AWS Service Management Connector for JSM or draw.io Diagrams for Jira?

draw.io Diagrams for Jira has the higher average rating (4.7★ from 350 reviews) compared to AWS Service Management Connector for JSM (2.2★ from 25 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.

Should I choose AWS Service Management Connector for JSM or draw.io Diagrams for Jira?

draw.io Diagrams for Jira holds the higher average rating (4.7★ vs 2.2★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, AWS Service Management Connector for JSM or draw.io Diagrams for Jira?

Both apps are one-click installs from the Atlassian Marketplace. draw.io Diagrams for Jira has the deeper published review base (350 vs 25), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Atlassian Marketplace teams?

AWS Service Management Connector for JSM typically suits early-stage and growth-mode teams based on its published review base (25 reviews). draw.io Diagrams for Jira typically suits early-stage and growth-mode teams based on its published review base (350 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.