PortalView Dynamic Fields for JSM vs Gliffy Diagrams for Confluence

PortalView runs entirely on Atlassian's cloud infrastructure, following the platform's security and privacy standards.The application is designed for Jira service management teams who want to improve transparency in the customer portal without changing workflows or exposing internal data. Administrators can configure which fields and SLA information are visible to customers, helping to reduce follow-up requests and confusion.PortalView is compatible with Jira Service Management portals and is suitable for teams of any size. The application interface is available in several languages, according to the user's personal profile settings.Support is provided directly by the developer, with a focus on quick responses and practical solutions. PortalView is actively maintained and continuously improved based on customer feedback.

Gliffy helps service, software engineering, product, and business teams translate complexity into shared understanding, allowing them to realize the full value of the Teamwork and Service Collections. Rated easiest to use and best support by users on G2, Gliffy meets visualization needs for structures and processes of all types, including: System & application architecture diagrams Cloud infrastructure (AWS architecture diagrams, network topologies) UML (class, sequence, and more) Entity-relationship diagrams (ERD) Runtime flows and service interactions Incident flows, escalation paths, and failure points Code-based diagrams with Gliffy’s Mermaid editor Looking to convert your draw.io diagrams to Gliffy? Schedule a Gliffy demo with our experts today!