What is SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent's Wordpress App Store audit score?

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent scored 53/100 in the AppRanks listing audit — a mid-tier result with room to improve. The score is the weighted average of 6 category checks: Title Optimization 100/100, Description & Content 50/100, Visual Assets 50/100, Categories & Discoverability 63/100, Technical & Support 42/100, Languages 0/100. Each category is scored against a fixed rubric that is identical for every app on the platform, so scores are directly comparable across Wordpress listings.

SupportCandy – AI Listing Audit

Q: What can SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent improve?

The weakest area in SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent's audit is Languages, scored at 0/100. The failing checks are language count, each with a concrete fix described below. Tightening this category is the highest-impact change available to the listing — its weight in the overall score makes it the lever most likely to move the headline number on the next refresh.

How SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent's 53/100 breaks down

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent's overall score of 53/100 is a mid-tier result — the listing is functional but multiple categories have headroom, computed as the weighted average of 6 category checks. The spread is highly polarized across categories — 2 categories score above the headline number and 4 score below. The strongest category is Title Optimization (100/100, +47 vs overall); the weakest is Languages (0/100), a 53-point gap below the headline score — the largest single lever. Top three by score: Title Optimization (100), Categories & Discoverability (63), Description & Content (50).

Scoring criteria, category weightings, and the full rubric (identical across every WordPress Plugin Directory listing AppRanks audits) are documented on the methodology page and the audit-score glossary entry. Disputes or data corrections: [email protected].

Quick verdict

SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent

How SupportCandy – AI Customer Support Ticket System & Live Chatbot Agent's 53/100 breaks down

Frequently asked questions

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